Customer relationship management business analyst

13 hours ago

Aurangabad, India Green HR Solutions Full time

Hiring For USA based Multinational CompanyWe are seeking a highly skilled and detail-oriented CRM Business Analyst to join our team. In this role, you will serve as a bridge between business stakeholders and the technical team to ensure that our CRM solutions meet business needs and drive customer success. You will work closely with marketing, sales, customer service, and IT teams to define CRM requirements, optimize processes, and deliver impactful solutions to enhance customer relationships and business performance.Collaborate with business stakeholders to understand CRM needs, goals, and processes across sales, marketing, and customer service teams.Document and prioritize business requirements, ensuring alignment with CRM objectives.Define system features, workflows, and business processes, ensuring they are mapped to CRM capabilities.Work with technical teams to configure and customize CRM platforms (e.g., Salesforce, Microsoft Dynamics, Hub Spot) based on business requirements.Provide recommendations on CRM best practices and tools that optimize customer relationship management and drive business growth.Monitor CRM performance and identify areas for improvement in functionality, usability, and integration.Analyze and streamline existing customer-related processes, identifying bottlenecks, inefficiencies, and opportunities for automation.Work closely with functional teams (sales, marketing, customer service) to ensure the CRM solution supports and enhances day-to-day operations.Develop workflows, process maps, and user stories for CRM implementation or updates.Analyze CRM data to provide actionable insights into customer behavior, sales trends, marketing effectiveness, and customer satisfaction.Design and develop dashboards, reports, and performance metrics for stakeholders.Support data quality initiatives and ensure CRM data integrity, accuracy, and consistency.Provide training and ongoing support for CRM users across different departments.Create user manuals, training materials, and best practice guides for CRM users.Troubleshoot CRM-related issues and provide timely solutions to end-users.Manage CRM-related projects, from requirements gathering to implementation and go-live, ensuring timelines, budgets, and resources are effectively managed.Collaborate with project managers, developers, and other team members to ensure successful project execution.Perform user acceptance testing (UAT) to ensure new features meet business needs and function as expected.

  • Relationship Manager

    3 weeks ago

    Aurangabad, India Cars24 Full time

    Job Description Key Responsibilities: - Drive Sales:Actively sell and promote our services to used-car dealers, ensuring successful onboarding onto the platform. - Point of Contact:Serve as the primary point of contact for all dealer inquiries related to Dealer Mall, providing exceptional customer service and support. - Onboard Dealers:Identify and engage...

  • Relationship Manager

    5 days ago

    Aurangabad, India Peoplemint Consultants Full time

    Hello ConnectionsWe are presently hiring for Banking Relationship Manager of Government Banking/Government Business in Pan India Basis.Experience:- Minimum 1 Year experience in Sales of Government Banking/Government Business Location:- Pan IndiaCTC:- Open for right candidatesInterested candidates please share your cv at subhradip@peoplemint.in

  • Assistant Marketing Manager

    1 week ago

    Aurangabad, Maharashtra, India Streamfix Business Management Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Reporting to Mark Manager Responsible for collecting market intelligence, business development, quarterly budget achievement, strict debtor control, effective utilization of subordinates, representing comp in conferences, update manag on tech trends.

  • Relationship manager

    2 weeks ago

    Aurangabad, India Kotak Life Full time

    ???? Urgent Hiring | Relationship Manager – Wealth Channel Company: Kotak Life Insurance Location: Nashik | Pune | Kolkata | Delhi | Bangalore | Chennai | Surat | AhmedabadWe’re looking for dynamic professionals with experience in the Agency Channel and Mutual Fund industry to join our Wealth Channel team as Relationship Managers.???? Who can apply?✅...

  • Relationship Manager-Tractors and Farm Equipments

    2 weeks ago

    Aurangabad, Maharashtra, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Relationship Manager-Tractors and Farm Equipments (TFE)-Branch Operations Department Commercial Bank – Tractor & Farm Equipment Location Pune Number of Positions 1 Reporting Relationship Reporting to Product Manager Position Grade Senior Manager (M4) / Chief Manager (M Build wholesale finance portfolio by promoting products like Cash credit /...

  • Customer Relationship Officer

    3 days ago

    Aurangabad, Jalna, Parbhani, India JSW Paints Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    JSW PAINTSCompany Overview:JSW Paints is part of the US$ 22 billion JSW Group. It complements JSW offerings in Steel & Cement in homebuilding and care. JSW Paints aims to be a thoughtful paint company as it builds its Industrial Coatings & Decorative Paints business. JSW Paints Innovative & thoughtful disruptions aim to redefine and discover new ways in...

  • Relationship Manager-Supply Chain Finance-Bank

    3 days ago

    Aurangabad, India Skill Ventory Full time

    Roles and Responsibilities Responsible for deal origination, structuring, obtaining credit approvals and onboarding of clients under Supply Chain Banking across Large / MNC corporate clients Work closely with various Business Units of the Bank on their respective CRM and work towards identifying and conversion of supply chain opportunities Managing...

  • Business Development Manager

    3 weeks ago

    Aurangabad, India Unacademy Full time

    Job Description – Business Development Manager (BDM) Job Title:Business Development Manager Location:Unacademy, Chhatrapati Sambhajinagar. We are seeking a Business Development Manager (BDM) to drive growth, partnerships, and student engagement. The role involves building strong relationships with school management, handling student counseling,...

  • Business Development Manager

    4 days ago

    Aurangabad, Maharashtra, India Unacademy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description – Business Development Manager (BDM)Job Title:Business Development ManagerLocation:Unacademy, Chhatrapati Sambhajinagar.We are seeking a Business Development Manager (BDM) to drive growth, partnerships, and student engagement. The role involves building strong relationships with school management, handling student counseling, generating...

  • Relationship Manager- Mid Corporate

    3 days ago

    Aurangabad, India Skill Ventory Full time

    Roles and Responsibilities 1. Originate NTB prospects through direct sourcing and open market channels 2. Acquiring customers and taking their proposal up to the stage of disbursement. 3. Meeting existing customers to generate business opportunities thereby generating revenue 4. Catering to the business having a turnover of Rs to crs in Emerging Business,...