Customer Relationship Officer

4 days ago

Aurangabad Jalna Parbhani, India JSW Paints Full time ₹ 2,50,000 - ₹ 7,50,000 per year

JSW PAINTS

Company Overview:

JSW Paints is part of the US$ 22 billion JSW Group. It complements JSW offerings in Steel & Cement in homebuilding and care. JSW Paints aims to be a thoughtful paint company as it builds its Industrial Coatings & Decorative Paints business. JSW Paints Innovative & thoughtful disruptions aim to redefine and discover new ways in paints & painting. The company plans to achieve this with prime focus on emerging consumer needs, state-of-the-art-technology, execution excellence and focus on sustainability. JSW Paints as a brand aims to inspire consumers to Think Beautiful as Beautiful Thoughts make the World Beautiful.

Key Result Areas (Key Performance Indicators):

  • Sales Target Achievement
  • Business Development
  • Channel and Influencer Engagement
  • Customer Service
  • Network Management
  • Commercial Transactions

About the Role:

  • Responsible for achievement of agreed sales target/ objectives for the defined location In charge of all local marketing activities for the location
  • Responsible for all commercial transactions with the channel partners
  • Responsible for achieving all network related targets as assigned for the location (network expansion, product placement etc.)
  • Responsible for business development, influencer and channel engagement and professional pricing co ordination
  • Ensure that distributors/ contractors provide an appropriate service as per service level agreement Network Management (Product Placement, range selling, etc.)
  • Provide information on competitors' activities (promotions, price changes, new products, new dealer/ store opening, new initiatives, market issues etc.)
  • Ensure contractors/ dealers buy range of products as defined month on month and maintain product range index
  • Sales Promotion Activities Execution and Customer Service:
  • Deliver high standards of customer service through regular visits, compliant resolution and commercial reconciliations
  • Customer Relationship Management

Position

Customer Relationship Officer

Qualification

B.E. / B.Tech (Any Branch)

Year of Passing

2022 / 2021 / 2020

Domain

Field Sales / Project Sales / Sales

Age

21-25 Years

Location

PAN India

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