Cloud Support Engineer

4 weeks ago

Kochi, India Velodata Global Pvt Ltd Full time

Experience - 6 months - 1 Years cloud support, IT infrastructure, or system administration role.Salary - LPAPosition Overview:We are seeking a skilled Cloud Support Engineer to join our cloud team. In this role, you willbe responsible for supporting, troubleshooting, and maintaining cloud-based infrastructure.You will work closely with senior engineers and development teams to ensure stable andefficient cloud operations, providing support across AWS, Azure environments.Responsibilities:  Monitor cloud infrastructure and respond to alerts and incidents.  Troubleshoot issues related to compute, storage, networking, and cloud services.  Support and execute cloud deployment and maintenance tasks.  Automate routine tasks using scripting and cloud-native automation tools.  Provide Tier 1 and Tier 2 support for internal and client-facing cloud environments.  Collaborate with project teams during migrations and configuration rollouts.  Ensure adherence to cloud security and compliance policies.  Document operational procedures, incident resolutions, and knowledge base articles.Qualifications:  Bachelor's degree in Computer Science, Information Technology, or related field.  6 months–1 year of experience in a cloud support, IT infrastructure, or systemadministration role.  Hands-on experience with one or more public cloud platforms (AWS, Azure, GCP).  Familiarity with monitoring and logging tools (e.g., CloudWatch, Azure Monitor).  Basic knowledge of Infrastructure as Code (IaC) and scripting (Python, Bash,PowerShell).  Good understanding of cloud networking, storage, and access control.  Strong troubleshooting skills and a proactive approach to problem solving.  Relevant certifications (e.g., AWS Solutions Architect Associate, Azure Administrator)preferred.

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