Chat Process Executive

4 weeks ago

Pune, India WNS Full time
Exclusive Walk-In Opportunity at WNS Pune Chat Process Hiring
WNS Pune is hiring Chat Process Executives A fantastic opportunity for freshers and experienced candidates to join a global leader in customer experience management.
Job Description Chat Process Executive
Role: Chat Process Customer Support
Location: WNS, Weikfield, Viman Nagar, Pune
Department: Operations Non-Voice
Employment Type: Full-time (Work from Office)
Experience: 0 – 3 years
Shift: Rotational (24/7 including night shifts)
Transport: Free cab facility (home pickup & drop)
Key Responsibilities:
- Handle customer queries through chat in a professional and timely manner.
- Provide accurate information regarding products/services.
- Resolve customer concerns efficiently while ensuring customer satisfaction.
- Document all interactions in the system as per company policies.
- Follow standard procedures and guidelines while troubleshooting.
- Collaborate with internal teams for issue resolution when needed.
✅ Requirements:
- Education: Undergraduate / Graduate in any discipline.
- Communication Skills: Excellent written English communication is mandatory.
- Ability to multi-task and handle pressure in a fast-paced environment.
- Prior BPO/chat support experience is an added advantage.
Walk-In Drive Details:
️ Date: 9th September 2025
Time: 11:00 AM – 2:00 PM
Venue: WNS, Weikfield IT Park, Viman Nagar, Pune
Documents to Carry: Resume
✨ Don’t miss this opportunity to join a top global organization and build a rewarding career in digital customer service
Contact Person - HR Anjali -
Tag your friends or colleagues who may be interested
#WNS #WalkInDrive #ChatSupport #PuneJobs #NonVoiceProcess #HiringNow #FreshersWelcome #CustomerService #BPOCareers #WNSPune

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