Customer Service Representative

2 weeks ago


Ahmedabad, India Genpact Full time
Dear Candidates,
Genpact hashtag#Gandhinagar hashtag#Gujarat is conducting mega walkin drive on 7th & 9th December.
Job Opportunity: Non-Voice Customer Service (Freshers)
Location: Gandhinagar, Gujarat (Office-based)
Job Type: Full-Time
About the Role:
We are looking for enthusiastic and customer-focused individuals to join our Non-Voice Customer Service team. This is a great opportunity for fresh graduates looking to start their career in customer service.
Key Responsibilities:
Provide efficient support to customers via email, chat, or other non-voice channels.
Resolve customer inquiries, issues, and complaints with accuracy and professionalism.
Ensure timely resolution of customer issues while maintaining a high level of customer satisfaction.
Work with internal teams to ensure seamless service delivery.
Requirements:
Freshers with a graduate degree (any field).
Basic knowledge of the customer service domain.
Comfortable working in rotational shifts.
Ability to work in a team and handle multiple tasks effectively.
Strong communication skills (written & spoken).
Walk-In Interview Details:
Date: 7th & 9th December 2024
Time: 11:30 AM to 2:00 PM
Venue: ICA Gandhinagar, 201, Second Floor, Meghmalhar Complex, Sector 11, Gandhinagar, Gujarat 382011 .
How to Apply:
Walk-in for an interview on the given dates with your 2 updated resume.
Please carry an Original Hardcopy Aadhar card.
Regards,
Aalia Khan

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