Client Servicing Manager- Events/Activations/Campaign

Found in: Whatjobs IN C2 - 2 weeks ago


uttar pradesh, India VMS Events Full time
Company Description
VMS Events is a leading marketing solutions provider in India, offering expertise across BTL, Tech, and Retail services based out at Noida . We specialize in creating innovation-led solutions tailored to the specific needs of our clients. Our diverse expertise includes Brand Activation, Live Experiences, Exhibitions, and Consumer Outreach Programs.
Role Description
This is a full-time on-site role located in Noida for a Client Servicing Manager- Event Industry
Experience- 5+ Years
Client Servicing:-
The Client Servicing Manager will be responsible for ensuring client satisfaction, maintaining client relationships, and managing the client services team. The Client Servicing Manager will also be responsible for coordinating with internal and external teams to ensure seamless execution of projects and delivering high-quality services to clients.
Project Management:-
As Account Manager oversee multiple client projects altogether including - Create project timelines as per client requirement, working on budgets, and resource allocation plans with operation and production team. Monitor project progress and implement corrective measures when necessary. Deliver projects on schedule, within budget, and surpassing client expectations
Qualifications
Strong background in Client Services, Client relations, and Customer Satisfaction
Excellent communication, negotiation, and conflict resolution skills
Ability to multitask and prioritize work in a fast-paced environment
Good understanding of customer service practices and principles
Bachelor's degree in Business Administration, Marketing, or relevant field
Experience in managing teams, preferably in the event management industry with Liquor industry experience
Proficiency in Microsoft Office Suite
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