Pre-Sales Executive

3 weeks ago

Pune, India SPC Management Full time

Job Title: Pre-Sales Executive Lead Management (LPG Gas Systems)
Location: Pune (Managing Locations Pan India)
Department: Sales / Pre-Sales
Reports To: Director Sales & Marketing
Employment Type: Full-Time

Company Overview:
We are a 40-year-young organization pioneering in LPG Gas Systems. Built on decades of industry expertise, we bring the energy of a startup with the experience of an industry veteran. As we continue to expand into new geographies and market segments, were looking for driven professionals who can support our sales engine from the frontlines.

Role Summary:
As a Pre-Sales Executive, you will be the first voice a customer hears. Your role is critical in managing all inbound leads, ensuring quick response, accurate qualification, and seamless handover to the appropriate sales or technical team. You will play a key role in optimizing lead conversion through effective coordination and communication.

Key Responsibilities:

  • Make the first contact call to every new lead from various sources (website, digital campaigns, direct inquiries, referrals, etc.)
  • Qualify leads based on key parameters like customer type commercial/industrial/Horeca), product interest, urgency, location, and budget.
  • Gather and log basic customer details such as name, company (if applicable), location, type of requirement, and potential scale
  • Assign qualified leads to the appropriate internal resource (sales engineer, branch, or dealer) based on territory or specialization
  • Track leads from initial contact through handover, ensuring timely follow-up and feedback
  • Manage leads coming in from multiple channels using CRM tools and maintain high data hygiene
  • Coordinate with marketing and technical teams to flag patterns, share insights, and refine lead targeting strategies
  • Prepare periodic lead status and conversion reports for management

Qualifications & Skills:

  • Bachelors degree in Business, Marketing, Engineering, or related field
  • 13 years of experience in a pre-sales or lead coordination role. Banking / Insurance.
  • Excellent phone etiquette and strong communication skills (spoken and written)
  • Highly organized with attention to detail and strong follow-up habits
  • Familiarity with CRM tools (e.g., Odoo)and Excel.
  • Data Mining Skills will be preffered.
  • Proactive and resourceful, with a customer-first attitude
  • Understanding of territory-based sales distribution.

Why Join Us?

  • Be part of a legacy brand with startup energy
  • Work in a growing sectorLPG and clean energy systems
  • Exposure to technical sales and B2B customer engagement
  • Culture that values initiative, accountability, and growth.

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