International/Domestic Customer Support Executive

1 day ago


Gurugram, India Policybazaar Full time

International/Domestic Customer Support Executive

Location: Gurugram, Haryana

Contact Person -HR Preeti Garg// Whatsapp your resume to

Interview Mode: Face-to-Face

Immediate Joiners Required

Job Description

is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.

Key Responsibilities:

  • Handle inbound and outbound calls to address customer queries and concerns.
  • Provide accurate information regarding insurance policies, premium calculations, and policy status.
  • Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.
  • Maintain customer records by updating information in the CRM system.
  • Ensure customer satisfaction through professional communication and problem-solving.
  • Meet daily, weekly, and monthly targets set by the team lead.

Required Skills:

  • Excellent communication skills (verbal and written) in English and Hindi.
  • Ability to handle customer queries efficiently and politely.
  • Basic computer knowledge and proficiency in MS Office and email.
  • Patience and empathy to manage difficult or irate customers.
  • Prior experience in a call center or customer support role is a plus.
  • Freshers and experienced candidates can both apply

Regards

HR Preeti Garg

Policy Bazaar



  • Gurugram, India Policybazaar Full time

    Hiring for International/Domestic Customer Service Location: Gurugram, Haryana Contact person- HR Anushika - Whatsapp your resume to CTC: LPA + Incentives Education: Graduation required Job Summary: We are looking for International Sales Executives to engage with global customers and drive sales conversions. The role involves handling international clients,...


  • Chandigarh, Gurugram, Mumbai, India Best Placement Services Full time ₹ 10,400 - ₹ 1,30,878 per year

    Roles and ResponsibilitiesCustomer Support Executive / BPO / Call Center / Fresher / CCE JOB (Domestic & International BPO)Profile -CCE 15k -35kDesired Candidate ProfileGraduate & UndergraduateFresher & BPO Exp. bothWhatsApp number Call Perks and BenefitsGood Incentive and Cab Facility


  • Gurugram, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...


  • Gurugram, Haryana, India Gempundit.com Full time

    Job Description - Customer Support Intern About GemPundit the recent accolades that GemPundit has received from the Gems & Jewelry Export Promotion Council (sponsored by the Ministry of Commerce) for: - Highest Number of International Clients - Best Innovation in Digital Marketing - Best E-Commerce Platform Every career with us is a journey that is full...


  • Gurugram, Haryana, India Cenus Consulting Full time

    **Profile - Customer Support Associate (Blended Process)** Domestic / International Process Work from Office **Domain** - BPO **Location**: - Sector 18, Gurgaon, Haryana - Must be a Graduate - Comfortable in rotational shifts Salary 20k - 30k Per Month **Excellent Communication Skills.** **Qualifications** - Strong interpersonal and communication...


  • Gurugram, India Shining Stars Institution & travels Full time

    HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR DOMESTIC/INTERNATIONAL PROCESS BOTH. SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- GURGAON PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives...


  • Delhi, Gurugram, NCR, India Policybazaar Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Urgently Hiring for International/Domestic SalesVoice ProcessLocation: GurugramConnect HR Jasica: Job Summary:We are looking for International Sales Executives to engage with global customers and drive sales conversions. The role involves handling international clients, promoting insurance products, and ensuring a seamless customer experience.Key...


  • Gurugram, Haryana, India SWARAN SOFT SUPPORT SOLUTIONS PRIVATE LIMITED Full time

    **Position**: Business Support Executive **Location**: Gurugram, India (On-site preferred) **Company**: Smartians AI Private Limited **About Us**: **Key Responsibilities**: - ** Administrative Coordination**: - Manage calendars, meetings, travel schedules, and event logistics for leadership and core team. - Maintain digital and physical records,...


  • Gurugram, Haryana, India Hemped Souls International LLP Full time

    **Position**: Customer Care Intern **Location**: Gurgaon, Haryana **Company**: Hemped Souls International LLP **Industry**: Ayurvedic Pharmaceutical **About Us**: Hemped Souls International LLP is a leading ayurvedic pharmaceutical firm specializing in hemp-based products. We are committed to innovation, sustainability, and holistic wellness, offering...


  • Gurugram, Haryana, India Ujobs Consulting Full time

    Hiring for Customer Support Agent For International and Domestic bpo(wfo) Location-Gurugram Freshers with Excellent communication skill may apply Whatsapp - 9560932363 **Job Types**: Full-time, Fresher Pay: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Rotational shift Supplemental...