crm executive

2 days ago

Bengaluru, India Zeitgeist Retail Pvt. Ltd. (ZRPL) Full time

Company Description

Zeitgeist Retail Private Limited (ZRPL) is an E-Commerce Technology and Services company based in Bengaluru, India. ZRPL collaborates with leading brands to offer end-to-end services like product listing, catalog management, stock planning, accounts reconciliation, and sales return management. The company's flagship product, ZEPP, serves as an 'E-Commerce as a Service' platform, integrating with multiple vendors and managing Employee and Student Purchase Programs. ZEPP partners with several companies, providing 100+ brands to over 2 million consumers.

Role Description

This is a full-time on-site role for a CRM Executive based in Bengaluru. The CRM Executive will be responsible for managing customer relationships and ensuring exceptional customer experiences by updating customer records within the CRM system.They will track and analyze customer interactions, develop strategies to improve customer retention, and work closely with the sales team to enhance customer satisfaction. Daily tasks include handling customer inquiries, maintaining CRM databases, and preparing reports to track customer trends and activities.

Qualifications

  • Strong Analytical Skills to evaluate customer data and trends
  • Experience in Customer Retention and improving Customer Experience
  • Excellent Communication skills for customer interactions and team collaboration
  • 1-2 years of CRM or customer support experience(freshers with knowledge of CRM tools can also apply)
  • Hands on knowledge of Zoho CRM or other CRM platforms
  • Basic Sales knowledge to support customer inquiries and drive satisfaction
  • Bachelor's degree in Business, Marketing, or a related field
  • Ability to work independently and as part of a team
  • Experience in the e-commerce industry is an advantage

  • CRM Executive

    7 days ago

    Bengaluru, India Zcientia Labs Full time

    Job Description: **Responsibilities**: - Develop and implement CRM strategies that increase customer engagement, retention, and loyalty. - Segment customer data to create targeted campaigns that drive desired outcomes. - Develop and execute multi-channel CRM campaigns that align with the company's strategic objectives. - Work closely with cross-functional...

  • CRM Executive

    2 weeks ago

    Bengaluru, India istatam llp Full time

    **1. CRM Executive;** **Key Responsibilities**: - Handle customer complaints, - provide appropriate solutions and alternatives within the time limits; - follow up to ensure resolution **Desired Skills and experience** 1. 2 to 4 Years of experience in the Real Estate Industry as a CRM Executive. 2. Should be a Graduate. 3. Good in Communication in...

  • CRM Executive

    2 weeks ago

    Bengaluru, Karnataka, India Vconnect2 Realty Services Full time ₹ 20,000 - ₹ 40,000 per year

    Job Opening: CRM ExecutiveLocation: BengaluruEmployment Type: Full-timeExperience: 0–1 years (CRM / Customer Engagement preferred)About UsGrasshoppers- Managed Office is a dynamic and growth-oriented organization in the Managed Office. We focus on delivering excellent customer experience and building long-term client relationships through innovation and...

  • CRM Executive

    1 week ago

    Bengaluru, Karnataka, India Grasshoppers Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Job Opening: CRM ExecutiveLocation: BengaluruEmployment Type: Full-timeExperience: 0–1 years (CRM / Customer Engagement preferred)About UsGrasshoppers- Managed Office is a dynamic and growth-oriented organization in the Managed Office. We focus on delivering excellent customer experience and building long-term client relationships through innovation and...

  • CRM Executive

    2 days ago

    Bengaluru, India Grasshoppers Full time

    Job Opening: CRM Executive Location: Bengaluru Employment Type: Full-time Experience: 0–1 years (CRM / Customer Engagement preferred) About Us Grasshoppers- Managed Office is a dynamic and growth-oriented organization in the Managed Office. We focus on delivering excellent customer experience and building long-term client relationships through innovation...

  • CRM Executive

    2 days ago

    Bengaluru, India Vconnect2 Realty Services Full time

    Job Opening: CRM Executive Location: Bengaluru Employment Type: Full-time Experience: 0–1 years (CRM / Customer Engagement preferred) About Us Grasshoppers- Managed Office is a dynamic and growth-oriented organization in the Managed Office. We focus on delivering excellent customer experience and building long-term client relationships through innovation...

  • crm executive

    2 weeks ago

    Bengaluru, Karnataka, India Zeitgeist Retail Pvt. Ltd. (ZRPL) Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Company DescriptionZeitgeist Retail Private Limited (ZRPL) is an E-Commerce Technology and Services company based in Bengaluru, India. ZRPL collaborates with leading brands to offer end-to-end services like product listing, catalog management, stock planning, accounts reconciliation, and sales return management. The company's flagship product, ZEPP, serves...

  • CRM Executive

    7 days ago

    Bengaluru, India My Chicken and More Full time

    CRM Execution Manage and Nurture End to end CRM.Define CRM objectives and roadmaps to deliver the CRM strategies in line with key marketing objectives Data Analyse Analyse data and customer activity maximising commercial opportunities and highlight key areas for review, analysis and improvements Reports Prepare regular reports in order to assess...

  • CRM Executive

    2 weeks ago

    Bengaluru, Karnataka, India Urban Standz Pvt Ltd Full time

    **Job Title: CRM Executive** **Location**: HSR Layout, Bangalore **Experience**: 1-3 years **Job Summary**: **Key Responsibilities**: - Maintain and update the CRM system to ensure accurate and current customer information - Analyze CRM data to track customer behavior, campaign effectiveness, and identify opportunities - Coordinate with internal teams to...

  • CRM Executive

    1 day ago

    Bengaluru, Karnataka, India Flick Automation Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Opening: CRM Executive – Real Estate/ConstructionWe are hiring for a CRM Executive to join our teamLocation: [Brigade signature towers, Budigere cross, Bangalore ]Experience: 2–3 years (minimum 1–2 years in Real Estate / Construction)Key Responsibilities:Handle customer queries & maintain strong relationshipsFollow up on payments & ensure timely...