Restaurant Manager – Premium Fitness

1 week ago

Gurugram, India People First Consulting W.L.L Full time

One of our International client is launching a premier fitness facility in Gurgaon, India, featuring a state-of-the-art gym, spa, restaurant, and retail space. The Restaurant Supervisor will be responsible for overseeing all aspects of café operations, ensuring smooth service, maintaining high product quality, and creating a welcoming environment for members and guests. This role will play a crucial part in the pre-launch setup and post-launch day-to-day management of the café, with a strong focus on nutrition-oriented food and beverage offerings.

Key Responsibilities

Pre-Launch Phase


• Collaborate with the management team to plan and set up the café in alignment with the facility's health and wellness brand.


• Assist in finalizing the café menu with nutrition-focused items, ensuring alignment with dietary trends (e.g., high-protein snacks, smoothies, plant-based meals).


• Source and liaise with suppliers for ingredients, packaging, and café equipment.


• Recruit, train, and onboard café staff on customer service, product knowledge, and hygiene protocols.


• Set up Standard Operating Procedures (SOPs) for food preparation, storage, service, and cleanliness.


• Work with marketing to create pre-launch promotions and member engagement campaigns.

Post-Launch Operations


• Supervise day-to-day operations of the café, including food preparation, service, and cash handling, ensuring smooth and efficient workflow.


• Maintain the highest standards of food safety, hygiene, and quality in compliance with FSSAI guidelines and internal protocols.


• Manage staff schedules, performance, and ongoing training to foster motivation, reduce turnover, and maintain a high-performing team.


• Monitor inventory, place orders, and control wastage to optimize costs and operational efficiency.


• Ensure excellent customer service, addressing feedback and complaints promptly to achieve high guest satisfaction.


• Coordinate with the management/fitness team for cross-promotions, events, and special offers to drive engagement and revenue growth.


• Track daily sales, prepare reports, and implement strategies to meet or exceed revenue and profitability targets.


• Uphold operational standards consistently, ensuring compliance with hygiene and service protocols at all times.

Qualifications & Skills


• Bachelor's degree or diploma in Hospitality, Food & Beverage Management, or related field (preferred).


• Minimum 3 years of experience in a café/restaurant supervisory role, preferably in a health food or wellness-focused concept.


• Knowledge of healthy eating trends, nutrition basics, and café menu design.


• Strong leadership, communication, and customer service skills.


• Proficiency in POS systems and basic inventory management software.


• Ability to work flexible hours, including weekends and public holidays.


• Familiarity with Indian food safety laws and compliance requirements.

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