Restaurant Manager
22 hours ago
Job Title: Restaurant Supervisor/ Manager
Location: Gurgaon, India
Employment Type: Full-time
Reports To: Operations Head
Position Overview
The client is launching a premier fitness facility in Gurgaon, India, featuring a state-of-the-art gym, spa, restaurant, and retail space. The Restaurant Supervisor will be responsible for overseeing all aspects of café operations, ensuring smooth service, maintaining high product quality, and creating a welcoming environment for members and guests. This role will play a crucial part in the pre-launch setup and post-launch day-to-day management of the café, with a strong focus on nutrition-oriented food and beverage offerings.
Key Responsibilities
- Collaborate with the management team to plan and set up the café in alignment with the facility's health and wellness brand.
- Assist in finalizing the café menu with nutrition-focused items, ensuring alignment with dietary trends (e.g., high-protein snacks, smoothies, plant-based meals).
- Source and liaise with suppliers for ingredients, packaging, and café equipment.
- Recruit, train, and onboard café staff on customer service, product knowledge, and hygiene protocols.
- Set up Standard Operating Procedures (SOPs) for food preparation, storage, service, and cleanliness.
- Work with marketing to create pre-launch promotions and member engagement campaigns.
· Supervise day-to-day operations of the café, including food preparation, service, and cash handling, ensuring smooth and efficient workflow.
· Maintain the highest standards of food safety, hygiene, and quality in compliance with FSSAI guidelines and internal protocols.
· Manage staff schedules, performance, and ongoing training to foster motivation, reduce turnover, and maintain a high-performing team.
· Monitor inventory, place orders, and control wastage to optimize costs and operational efficiency.
· Ensure excellent customer service, addressing feedback and complaints promptly to achieve high guest satisfaction.
· Coordinate with the management/fitness team for cross-promotions, events, and special offers to drive engagement and revenue growth.
· Track daily sales, prepare reports, and implement strategies to meet or exceed revenue and profitability targets.
· Uphold operational standards consistently, ensuring compliance with hygiene and service protocols at all times.
Qualifications & Skills
- Bachelor's degree or diploma in Hospitality, Food & Beverage Management, or related field (preferred).
- Minimum 3 years of experience in a café/restaurant supervisory role, preferably in a health food or wellness-focused concept.
- Knowledge of healthy eating trends, nutrition basics, and café menu design.
- Strong leadership, communication, and customer service skills.
- Proficiency in POS systems and basic inventory management software.
- Ability to work flexible hours, including weekends and public holidays.
- Familiarity with Indian food safety laws and compliance requirements.
Job Type: Full-time
Pay: ₹420, ₹500,000.00 per year
Application Question(s):
- Do you have restaurant manager experience preferably in a health food or wellness-focused concept?
- Do you have knowledge of healthy eating trends, nutrition basics, and café menu design?
Work Location: In person
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