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Presales Consultant
4 weeks ago
Job Title: Presales Consultant
Job Location: Mumbai (Thane / Andheri)
Job Purpose:
We are looking for a motivated Presales Consultant to support the sales and solutioning efforts across our cybersecurity service lines — including Assessment, GRC, MDR, CES, and MSSP offerings. This individual will assist in crafting tailored solutions, preparing responses to client requirements (RFPs/RFIs), conducting demos, and supporting technical engagements. The role requires a solid foundation in cybersecurity frameworks and technologies, a consultative mindset, and the ability to work collaboratively with cross-functional teams.
Roles & Responsibilities
1. Solution Support & Technical Enablement
- Assist in understanding client requirements and support the design of relevant cybersecurity solutions.
- Participate in product demonstrations, technical presentations, and proof-of-concept (PoC) activities.
- Collaborate with technical teams to gather solution inputs, align service capabilities, and ensure delivery feasibility.
2. Proposal & Documentation Support
- Contribute to the preparation of RFP/RFI responses, technical proposals, and solution documents.
- Support the development of case studies, technical decks, and value propositions aligned to client needs.
- Maintain documentation repositories and templates for proposals and solution descriptions.
3. Sales Coordination & Client Engagement
- Work closely with the sales team to support opportunity scoping and technical positioning.
- Join client meetings to explain solution components and clarify technical queries.
- Support objection handling and help define the technical scope of engagements.
4. Research & Intelligence
- Conduct research on emerging technologies, industry trends, and competitor offerings.
- Contribute to internal knowledge bases and solution playbooks.
- Assist in identifying potential upsell and cross-sell opportunities during presales discussions.
5. Collaboration & CRM Updates
- Coordinate with internal teams (delivery, compliance, product, and marketing) for aligned solutioning.
- Ensure CRM tools (e.g., Zoho, Salesforce, HubSpot) are updated with relevant opportunity and proposal data.
- Track and report on proposal status, win/loss insights, and customer feedback.
Skills / Knowledge Required:
- Understanding of cybersecurity frameworks like ISO 27001, NIST, SOC 2, etc.
- Familiarity with cybersecurity technologies — SIEM (Splunk, QRadar), EDR, IAM/PAM, firewalls, and cloud security (AWS, Azure, GCP).
- Proficiency in Microsoft Office (Word, PowerPoint, Excel); basic proposal formatting and content creation skills.
- Excellent written and verbal communication.
- Exposure to RFP/RFI processes and presales documentation preferred.
Experience:
- 3+ years of experience in a Presales, solution engineering, or technical consulting role in IT or cybersecurity services.
