Sales Support Management

3 days ago

Thoothukudi, India Whatjobs IN C2 Full time

Role Overview A non-customer-facing , back-office position that supports the end-to-end sales cycle through data management, reporting, coordination, and process optimization. Key Responsibilities Sales Data & Process Management Capture, organize, and maintain customer and sales opportunity data. Ensure data accuracy, timeliness, and compliance with company and legal standards. Manage documentation, reporting, and audit support. Reporting & Analytics Develop standard and ad-hoc reports on sales KPIs , productivity , and goal attainment . Compile and analyze data to support decision-making for internal teams. Coordination & Communication Interface with internal stakeholders, partners, and occasionally customers to resolve sales-cycle issues. Support operational teams with updates and escalations. Process Optimization Provide expertise to simplify and standardize customer and sales data use. Contribute to continuous improvement initiatives. Experience & Qualification Education: Associate degree (2-year) or equivalent work experience. Experience: 4–6 years in sales support, customer service, or operations . Skills Required: Strong data organization and analytical abilities Experience with CRM tools (e.G., Salesforce, SAP CRM) Proficiency in Excel / reporting tools Knowledge of sales cycle processes and documentation Attention to detail and ability to work independently Strong communication and coordination skills

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