Senior Program Manager

3 weeks ago

Hyderabad, India Katzion a GlobalLogic Company Full time
*IMMEDIATE JOINER - Open to all locations within India

The RoleWe are seeking a senior leader with experience in managing enterprise Salesforce programs of work. This person will be responsible for taking ownership of a very large customer with a commitment of work for 3+ years.

Key Responsibilities:Roadmap Definition:

Collaborate with the Customer to understand/help define Salesforce program roadmap, (working with internal SMEs) to meet the business objectives of the Customer .Technical Leadership:

Serve as the technical anchor for Salesforce expertise, providing guidance on complex projects, solutions, and client engagements.Program Management:

Partner with teams to create an overall delivery strategy.Develop realistic project plans/schedule and track Team’s progress in meeting milestones and deliverables. Escalate unexpected events impacting project schedule, budget & resources to leadership. Keep project team well-informed, effectively communicating current status and changes (also facilitate and ensure communications to extended team members). Provide regular project updates to internal stakeholders on project status including risk mitigation plan.Client Communication:

Act as the primary point of contact for the Customer, ensuring smooth communication and successful project delivery.Mentorship:

Mentor junior team members, fostering an environment of continuous learning and skill development within the Salesforce practice.

Qualifications:Technical Expertise:

Strong knowledge of Salesforce architecture, best practices, and tools, with the ability to design scalable and efficient solutions.Communication Skills:

Excellent interpersonal and communication skills, with the ability to engage effectively with both technical and non-technical stakeholders.Leadership:

Proven ability to lead Salesforce programs, define/execute roadmaps, and drive growth.Problem-Solving:

Strong analytical and problem-solving skills, with a results-driven mindset.Industry Experience:

Prior experience in a software outsourcing or consulting company is a plus.

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