Manager - Customer Service Operations

**JD** Key Objective / Purpose of the Job: Major Activities - Voice complaint troubleshooting & resolution with help of various telecom tools - Network Monitoring and analysis - Proactive network alarm analysis and reporting. - Co-ordination with various internal stake holders and as well external international customers for problem resolution -...

Education : Graduation Diploma/Degree ElectricalMust have Knowledge of - UPS, Inverter, Battery, Stabilizer, Onlline UPSExperience : 7 to 10 yrsJob briefWe are looking for a Service Manager to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases...

Job Title: Customer Service ManagerLocation: Pune, IndiaIndustry: FMCG | LED | Consumer Electronics (techtron)Type: Full-timeSalary: 6lpa - 9lpaA Bit About UsMultibrands International Ltd. is a UK-based company with over 27 years of experience in the FMCG, LED, and technology product sectors.Based in central Bradford, we are proud to be a leading...

Full Job Description Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying...

**Job Family Descriptor** **Broad outline of the Role** - The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. **Purpose - Broad objective of the role** **Operating Network - Key External** **Operating Network - Key...

Why UKGAt UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.We never...

Job Title: Client Service Manager Background Verification (BGV)Department: Client Relations / OperationsLocation: BangaloreEmployment Type: Full-timeRole OverviewThe Client Service Manager will be responsible for managing client relationships, ensuring timely and accurate delivery of background verification services, and driving customer satisfaction. This...

Customer Service Manager in India,being a part of the Customer Service Organization for Asia. The position will be responsible for the day-to-day operations and supervision of a team of contact center representatives and customer service representatives. Will be part of the Asia customer service leadership team, reporting directly to the Customer Service...

**Job Title**: Associate/Sr Associate - Customer Service ** Location**: Pune ** Department**: Customer Service ** Reports To**: Team Leader -Operations **Job Summary**: **Key Responsibilities**: **1. Operational Management**: - Supervise daily operations of the customer service team, ensuring adherence to policies, procedures, and performance...

2. Team Manager - OperationsExperience : 4-8 yearsLocation : Pune, MaharashtraWe believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. We'd be thrilled to receive applications from exceptional individuals like yourself.Gallagher, a...