Customer Service Executive

1 day ago

Pune, India Tata Communications Full time

**Job Family Descriptor**

**Broad outline of the Role**
- The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

**Purpose - Broad objective of the role**

**Operating Network - Key External**

**Operating Network - Key Internal**

**Size and Scope of Role - Financial**

**Size and Scope of Role - No. of direct reports**

**Size and Scope of Role - Total team size**

**Size and Scope of Role - Other size parameters**

**Minimum qualification & experience**
- Graduate with 0-4 years of experience

**Other knowledge/skills**
- Demonstration of problem-solving skills
- Prior experience of providing customer service support in fast paced, high availability, 24X7 environments.
- Maintain awareness of latest technologies in the domain

**Key Responsibilities**
- Taking ownership of customer issues reported, solving their problems through by providing resolution.
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Ensure SLA are achieved and work proactively to maintain the same.

**Technical Competencies**

**Knowledge / Skills**
Communication Skills

**Job Segment**:Operations Manager, Engineer, Customer Service, Operations, Engineering

  • Customer Service Executive

    2 weeks ago

    Pune, Maharashtra, India iEnergizer Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptioniEnergizer is a leading Business Process Outsourcing (BPO) provider, delivering comprehensive customer management solutions that support and advocate our clients' brands. We assist our partners in acquiring, supporting, retaining, and growing their markets through complete life-cycle customer support services. iEnergizer serves a diverse...

  • Customer Service Executive

    4 days ago

    Pune, India PALMONAS Full time

    Job Title: Customer Service Executive Location: Pune (On-site | Walk-in Drive) Department: Customer Experience Type: Full-time About Us At Palmonas, India’s first demi-fine jewelry brand, we blend luxury with everyday wear. As a fast-growing D2C brand, we’re looking for passionate individuals who can deliver exceptional customer experiences and build...

  • Customer Service Executive

    3 weeks ago

    Pune, India Fibe Full time

    Job Description | Customer Service Executive As a Customer Service Executive at Fibe, you will be the first point of contact for our customers. Your role will involve handling queries, resolving issues, and providing a seamless customer experience across calls, emails, and chats. Responsibilities: • Respond to customer queries in a professional and timely...

  • Customer Service Executive

    3 weeks ago

    Pune, India Palmonas Full time

    Role & responsibilities Job Title: Customer Service Executive Location: Pune (On-site | Walk-in Drive) Department: Customer Experience Type: Full-time Role Overview We are seeking enthusiastic Customer Service Executives to join our team in Pune. The role involves handling customer queries across multiple channels, ensuring smooth order support, and...

  • Customer Service Executive

    2 weeks ago

    Pune, Maharashtra, India Fibe Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Description | Customer Service ExecutiveAs a Customer Service Executive at Fibe, you will be the first point of contact for our customers. Your role will involve handling queries, resolving issues, and providing a seamless customer experience across calls, emails, and chats.Responsibilities:• Respond to customer queries in a professional and timely...

  • Customer Service Executive

    2 weeks ago

    Pune, Maharashtra, India Palmonas Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role & responsibilitiesJob Title: Customer Service ExecutiveLocation: Pune (On-site | Walk-in Drive)Department: Customer ExperienceType: Full-timeRole OverviewWe are seeking enthusiastic Customer Service Executives to join our team in Pune. The role involves handling customer queries across multiple channels, ensuring smooth order support, and delivering...

  • Customer Service Executive

    2 weeks ago

    Pune, India Robu.in Full time

    **Customer Service Executive** **Job Summary**: **Number of Positions**: 02 required. **Experience**:1-2 Years** (Customer Service Executive (CSE), CRM or Customer Support/Customer Care experience will be preferred). **Salary Range CTC**: Rs.2,38,094/- per annum **(In-hand: 15,000/- pm)** -to - Rs.3,00,343/- per annum **(In-hand: 20,000/-...

  • Customer Service Executive

    7 days ago

    Pune, Maharashtra, India PALMONAS Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Service ExecutiveLocation: Pune (On-site | Walk-in Drive)Department: Customer ExperienceType: Full-timeAbout UsAt Palmonas, India's first demi-fine jewelry brand, we blend luxury with everyday wear. As a fast-growing D2C brand, we're looking for passionate individuals who can deliver exceptional customer experiences and build strong...

  • Customer Service Executive

    5 days ago

    Pune, India PALMONAS Full time

    Job Title: Customer Service Executive Location: Pune (On-site | Walk-in Drive) Department: Customer Experience Type: Full-time About Us At Palmonas, India’s first demi-fine jewelry brand, we blend luxury with everyday wear. As a fast-growing D2C brand, we’re looking for passionate individuals who can deliver exceptional customer experiences and...

  • Customer Service Executive

    4 days ago

    Pune, India PALMONAS Full time

    Job Title: Customer Service ExecutiveLocation: Pune (On-site | Walk-in Drive)Department: Customer ExperienceType: Full-timeAbout UsAt Palmonas, India’s first demi-fine jewelry brand, we blend luxury with everyday wear. As a fast-growing D2C brand, we’re looking for passionate individuals who can deliver exceptional customer experiences and build strong...