ServiceNow ITSM with CMDB

1 week ago

Delhi, India Tata Consultancy Services Full time
Dear Aspirants

TCS is hiring for ServiceNow ITSM with CMDBLocation: Chennai/ Hyderabad / Kolkata / AhmedabadExperience: 5 to 10 years only

ServiceNow Developers with ITSM and CMDB

Job Summary and Responsibilities· Strong understanding and knowledge in ITIL Processes· Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers· Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets· Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts· Develop standards , process and support and maintenance of existing environment· Develop use-case scenarios for Testing· Assist with analyzing and converting business requirements to system requirements· Work with stakeholders to design testing strategies for development, QA and UAT environments· Working knowledge of ServiceNow release upgrade process for implementation· Experience with full suite of ITSM modules including Incident, Request, Problem, Change,Case managements, Service Portal, Asset Management , CMDB, Discovery, Performance Analytics, ITBM· Integrate ServiceNow applications with third applications using REST/SOAP APIs· Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities· Require strong debugging and troubleshooting skills· To be proficient in understanding the end to end deployment process

Qualifications:· Bachelor’s degree in Engineering, Computer Science, or related branch·

5+ years overall work experience with 3+ years’ relevant experience with ServiceNow developing core ITSM modules including Incident, Problem, Change, CMDB, Notify, Asset Management, Service Portal, Agent Workspace· ServiceNow Developer Certifications preferably CSA, CAD· Strong verbal and written communication skills and proven technical leadership

Preferred Qualifications· Experience with large scale, enterprise ITSM implementations· Ability to prioritize multiple competing priorities in a fast-paced environment· Experience designing, developing, implementing business applications in ITIL, CMDB, Service Catalog, Change Management, and Incident Management· ITIL v4 certification· ServiceNow Certified Implementation Specialist in respective module experience

Interested candidates can share your updated resume

ThanksHymavathi DTalent Acquisition Group

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