Sales Consultant: Mercedes

Job Summary:

As a Sales Consultant at Mercedes-Benz, you will be the face of one of the world's most prestigious automotive brands. Your role is to deliver a personalized, premium customer experience while guiding clients through the vehicle selection, purchasing, and ownership process. This position requires not just a passion for luxury automobiles but a deep understanding of customer service and product knowledge.

Key Responsibilities:

• Greet and engage customers in a professional, courteous manner.
• Understand customer needs and recommend appropriate Mercedes-Benz models and options.
• Present vehicles with expert knowledge of features, specifications, and benefits.
• Guide customers through the entire sales process—from initial inquiry to delivery.
• Conduct test drives and provide detailed vehicle demonstrations.
• Explain financing options, warranties, and after-sales services.
• Maintain ongoing relationships with existing and potential clients to encourage referrals and repeat business.
• Stay updated on the latest Mercedes-Benz models, features, promotions, and industry trends.
• Achieve monthly and quarterly sales targets set by management.
• Ensure compliance with brand standards and dealership protocols.
• Support showroom presentation and maintain the appearance of display vehicles.

Qualifications:

• Proven experience in automotive sales or a similar customer-facing role (2+ years preferred).
• Strong knowledge of the luxury automotive market; experience with premium brands is a plus.
• Excellent communication, negotiation, and interpersonal skills.
• Passion for Mercedes-Benz vehicles, innovation, and technology.
• Professional demeanor and appearance.
• Ability to understand customer needs and deliver exceptional service.
• Proficient in CRM systems, MS Office, and dealership software.
• Valid driver's license; clean driving record.

Preferred Attributes:

• Self-motivated, goal-oriented, and results-driven.
• High emotional intelligence and consultative selling skills.
• Strong organizational skills and attention to detail.
• Ability to work flexible hours, including weekends and holidays.
• Multilingual abilities are a plus (especially in luxury markets).

Job Type: Full-time

Pay: ₹40, ₹50,000.00 per month

Work Location: In person