Sales Consultant: Mercedes
3 days ago
Job Summary:
As a Sales Consultant at Mercedes-Benz, you will be the face of one of the world's most prestigious automotive brands. Your role is to deliver a personalized, premium customer experience while guiding clients through the vehicle selection, purchasing, and ownership process. This position requires not just a passion for luxury automobiles but a deep understanding of customer service and product knowledge.
Key Responsibilities:
- Greet and engage customers in a professional, courteous manner.
- Understand customer needs and recommend appropriate Mercedes-Benz models and options.
- Present vehicles with expert knowledge of features, specifications, and benefits.
- Guide customers through the entire sales process—from initial inquiry to delivery.
- Conduct test drives and provide detailed vehicle demonstrations.
- Explain financing options, warranties, and after-sales services.
- Maintain ongoing relationships with existing and potential clients to encourage referrals and repeat business.
- Stay updated on the latest Mercedes-Benz models, features, promotions, and industry trends.
- Achieve monthly and quarterly sales targets set by management.
- Ensure compliance with brand standards and dealership protocols.
- Support showroom presentation and maintain the appearance of display vehicles.
Qualifications:
- Proven experience in automotive sales or a similar customer-facing role (2+ years preferred).
- Strong knowledge of the luxury automotive market; experience with premium brands is a plus.
- Excellent communication, negotiation, and interpersonal skills.
- Passion for Mercedes-Benz vehicles, innovation, and technology.
- Professional demeanor and appearance.
- Ability to understand customer needs and deliver exceptional service.
- Proficient in CRM systems, MS Office, and dealership software.
- Valid driver's license; clean driving record.
Preferred Attributes:
- Self-motivated, goal-oriented, and results-driven.
- High emotional intelligence and consultative selling skills.
- Strong organizational skills and attention to detail.
- Ability to work flexible hours, including weekends and holidays.
- Multilingual abilities are a plus (especially in luxury markets).
Job Type: Full-time
Pay: ₹40, ₹50,000.00 per month
Work Location: In person
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