Client Support Specialist

1 day ago

Vadodara, India TalentBridge Full time

Shift - US Hours

Mode of work: Work From Office (Vadodara, Gujarat)

What We Offer:


• Transportation allowance


• Canteen Subsidy


• Night ShiH allowance as per process


• Schedule AJendance Bonus


• Health Insurance


• Tuition Reimbursement


• Incentive components campaign-wise


• Work Life Balance


• Rewards & Recognition


• Internal movement through IJP

What You Will Be Doing:


• As a Client Support Associate, you will need to be a great listener as you work to

troubleshoot and understand issues. You will work to resolve issues upon initial

contact (i.e., "first call resolution"), and prevent future issues whenever possible by

educating our Clients and reviewing their accounts. You will oversee all problems to

resolution, even when delegated to other teams.


• You will provide engaging, responsive, timely telephone and email support to

Consumer Clients, Sales, and other internal team members. You will be the point of

contact for the Consumer and/or Sales team member as you keep them informed of

the status of open issues while actively working to troubleshoot and resolve them.

You will play a role in retention as you communicate collaboratively with Sales to

address any Consumer issues.


• Client Support Associate must maintain a strong understanding of the products and

services of Autotrader. Adhere to all policies, procedures, and guidelines. Understand

the organization (departments, personnel, and their responsibilities). Develop or

improve on internal systems knowledge.


• Being a Client Support Associate, you will need to be flexible as you adjust to

changing du>es and responsibilities as the department and the company evolve.

Additional projects, assignments or responsibilities may be assigned in order to assist

the department/company meet their objectives and providing the ultimate Service

to our Clients.

What We Expect You To Have:


• High secondary or 10+2 diploma with 3 years' experience in a related field; OR any

stream graduate degree with 1 year of experience.


• Strong computer skills, especially proficient in Microsoft Office, Outlook, and other

Internet-based tools.


• Strong understanding of business operations (spreadsheets, trends, data)


• Be Flexible in working hours which is a must.


• Excellent oral and written communication skills;


• An unerring attention to detail;


• The ability to multitask, answering numerous chats/calls and navigating smoothly

between both mediums.


• A professional demeanor with the ability to take ownership of every chat, call or

email and find a solution for every customer.


• The ability to think on your feet in a fast-paced environment where messages over

chat, call and email come fast and furious;


• Experience working as part of a collaborative team – we work together to make sure

customers are able to use our products and services without any trouble and

excellent experience is provided during every interaction.

  • Client Support Specialist

    2 weeks ago

    Vadodara, Gujarat, India Etech Global Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Join us as a Client Support Specialist at EtechWhat You'll Be Doing:As a Client Support Associate, you will need to be a great listener as you work to troubleshoot and understand issues. You will work to resolve issues upon initial contact (i.e., "first call resolution"), and prevent future issues whenever possible by educating our Clients and reviewing...

  • Client Support Specialist

    1 day ago

    Vadodara, India Etech Global Services Full time

    Join us as a Client Support Specialist at Etech What You'll Be Doing: As a Client Support Associate, you will need to be a great listener as you work to troubleshoot and understand issues. You will work to resolve issues upon initial contact (i.e., "first call resolution"), and prevent future issues whenever possible by educating our Clients and reviewing...

  • Client Support Specialist

    2 weeks ago

    Vadodara, Gujarat, India TalentBridge Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Shift - US HoursMode of work: Work From Office (Vadodara, Gujarat)What We Offer:• Transportation allowance• Canteen Subsidy• Night ShiH allowance as per process• Schedule AJendance Bonus• Health Insurance• Tuition Reimbursement• Incentive components campaign-wise• Work Life Balance• Rewards & Recognition• Internal movement through IJPWhat...

  • Global Visa Consultant

    1 week ago

    Vadodara, Gujarat, India beBeeVisa Specialist Full time ₹ 50,00,000 - ₹ 80,00,000

    A highly skilled professional is required to guide clients through the complex process of visa applications for study abroad, permanent residency and visitor & family visas.The ideal candidate will be responsible for consulting with clients, assessing their visa eligibility, documenting and preparing them for language proficiency tests such as IELTS and...

  • Client Outreach Specialist

    2 weeks ago

    Vadodara, Gujarat, India beBeeOutreach Full time ₹ 3,00,000 - ₹ 6,00,000

    Client Outreach SpecialistWe are seeking a skilled Client Outreach Specialist to contribute to our organization's growth. The ideal candidate will possess excellent communication skills, be proficient in English, and have a strong ability to connect with clients.Establish meaningful connections with clients by discussing their needs and providing information...

  • Client Support Officer

    2 weeks ago

    Vadodara, India Neelam Enterprise Full time

    Client Support Executive **Job Description**: (Key Accountabilities) Strong organizational skills Highly detail-oriented Excellent communication skills both oral and written Comfortable working independently Exceptional customer service skills Thrives in a fast paced environment Adept problem solver Deadline driven - Work directly with clients to...

  • Client Support Executive

    2 weeks ago

    Vadodara, India cocentrus Full time

    Hiring for **US Client Support Executive** Profile for **Vadodara** location. Please find the Job responsibility as below: - **Job ** **Profile**:US Client Support Executive **Experience**:3+Years **Salary Budget**:Up to 8.00 LPA **Location**:Vadodara **Working Hours**:6:30 pm to 4:00 pm **Working Working**:Monday to Friday **Key Roles And...

  • Technical Support Specialist

    2 weeks ago

    Vadodara, Gujarat, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 20,00,000

    Technical Support SpecialistThis role involves providing exceptional technical support, strategic insights to clients and ensuring smooth client experiences.Key Responsibilities:Customer Technical Support: Resolve client inquiries and issues related to technical tools, platforms, and services.Subject Matter Expertise: Serve as a subject matter expert for...

  • Client Support Executive

    2 weeks ago

    Vadodara, India Maskoid Technologies Private Limited Full time

    **Position: Client Support Executive (Fresher/ Female)** **Number of positions: 01** **Qualification**: Any graduate (B. Com/BCA/Social Work background or other related fields) **Experience**: Fresher **Mode of work**: Work from office only/Full-time job **Joining**: Immediate joiner **Job Location**: Vadodara, Gujarat **Executive...

  • Expert Financial Support Specialist

    2 weeks ago

    Vadodara, Gujarat, India beBeeFinancial Full time ₹ 60,00,000 - ₹ 1,00,00,000

    **Expert Financial Support Specialist Role Overview**The Workday Financial Support Specialist will provide exceptional application management and functional support to clients using Workday Financials.This role requires in-depth expertise across core financial modules, a solid understanding of business processes, and a proactive approach to troubleshooting...