L1 Support Engineer
2 months ago
Job Title : L1 Support Engineer/ IT Help Desk
Exp : 2 to 5 Years
Location : Hyderabad
Job Description :
- Provide 24/7 on-call rotational support of critical business applications as scheduled and required
- Good Knowledge on ticketing tools like ServiceNow
- Service Desk and Remote Desktop support and deliver outstanding support by understanding user's IT and business needs.
- Acts as the first point of contact for Users - The SD handles all incoming IT-related incidents and service requests and provide a consolidated SD to support all in-scope End Users and IT products and services.
- Maintain First Call Resolution & Response and Resolution SLA
- Ability to work independently.
- Demonstrated ability aptitude in logical and analytical thinking, as well as display strong problem-solving skills with experience in using diagnostic tools.
- Strong Interpersonal skills.
- Strong written and communication skills, including the ability to effectively interact with business partners and internal team members.
- Flexible working approach due to working hours.
- Minimum 1 years of experience international voicecall support
- Familiarity with common operating systems (e.g., Windows, MacOS, Linux) and software applications.
- Basic understanding of network concepts, such as IP addresses, DHCP, and DNS.
- Familiarity with hardware components like CPUs, RAM, and hard drives.
- Knowledge of mobile devices, printers, and other common peripherals
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L1 Support Engineer
4 weeks ago
Hyderabad, India Mouri Tech (P) Ltd Full timeJob Title : L1 Support Engineer/ IT Help Desk Exp : 2 to 5 YearsLocation : HyderabadJob Description :- Provide 24/7 on-call rotational support of critical business applications as scheduled and required - Good Knowledge on ticketing tools like ServiceNow- Service Desk and Remote Desktop support and deliver outstanding support by understanding user's...
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L1/L2 Support Engineer
1 month ago
Hyderabad, India Spydra Full timePosition Summary: We are seeking highly skilled L1/L2 Support Engineers to join our dynamic team. The ideal candidate will have a robust understanding of Hyperledger Fabric, Kubernetes and Node.js environments, aiming to provide high-quality support and solutions for our innovative products.Key Responsibilities:Incident Management: Respond to and resolve...
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L1/L2 Support Engineer
1 month ago
Hyderabad, India Spydra Full timePosition Summary: We are seeking highly skilled L1/L2 Support Engineers to join our dynamic team. The ideal candidate will have a robust understanding of Hyperledger Fabric, Kubernetes and Node.js environments, aiming to provide high-quality support and solutions for our innovative products.Key Responsibilities:Incident Management: Respond to and resolve...
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L1/L2 Support Engineer
1 month ago
Hyderabad, India Spydra Full timePosition Summary: We are seeking highly skilled L1/L2 Support Engineers to join our dynamic team. The ideal candidate will have a robust understanding of Hyperledger Fabric, Kubernetes and Node.js environments, aiming to provide high-quality support and solutions for our innovative products. Key Responsibilities: Incident Management: Respond to and...
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ITSM Support Specialist
2 weeks ago
hyderabad, India APN Consulting Full timeAPN Consulting has an immediate need for a direct client requirement: Job Title: ITSM Support Specialist (L1/L2)RemoteContract – 6-12 MonthsExperience: Minimum 2 -4 YearsPosition: 2Job Summary: We are seeking a dedicated and experienced ITSM Support Specialist to join our offshore team. The ideal candidate will have a strong background in L1 and L2...
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ITSM Support Specialist
5 days ago
Hyderabad, India APN Consulting Full timeAPN Consulting has an immediate need for a direct client requirement:Job Title: ITSM Support Specialist (L1/L2)RemoteContract – 6-12 MonthsExperience: Minimum 2 -4 YearsPosition: 2 Job Summary: We are seeking a dedicated and experienced ITSM Support Specialist to join our offshore team. The ideal candidate will have a strong background in L1 and L2...
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Lead Data Support Engineer
4 days ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire:Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONIC Drive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia.About Inspire Brands Hyderabad Support Center:Inspire fosters a culture...
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Lead Data Support Engineer
5 days ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire:Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONIC Drive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia.About Inspire Brands Hyderabad Support Center:Inspire fosters a culture...
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Lead Data Support Engineer
5 days ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire: Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONIC Drive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia. About Inspire Brands Hyderabad Support Center: Inspire fosters a...
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L1 Support Trained Oracle Apps Dba
1 month ago
Hyderabad, India CENTROID Full time**Location**: Hyderabad, Telangana, India**: **Type**:Full Time**: **Min. Experience**:Entry Level**: L1 Support Trained Oracle Apps DBA **Responsibilities**: 1.Basic concepts of Database Management. 2.Understanding of R12.1.3 and R12.2 Architecture. 3.Knowledge of technology stack components of R12. 4.Good Analytical skills 5.Basic Linux skills to support...
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Data Engineer
1 month ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timeJob Description:We are seeking a skilled and motivated Data Engineering Support Analyst to join our team. As a Data Engineering Support Analyst, you will play a crucial role in ensuring the smooth operation and support of our data engineering. Your primary responsibility will be to provide monitoring, and technical assistance, troubleshoot issues, and...
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Data Engineer
1 month ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeJob Description:We are seeking a skilled and motivated Data Engineering Support Analyst to join our team. As a Data Engineering Support Analyst, you will play a crucial role in ensuring the smooth operation and support of our data engineering. Your primary responsibility will be to provide monitoring, and technical assistance, troubleshoot issues, and...
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Data Engineer
2 months ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timeJob Description: We are seeking a skilled and motivated Data Engineering Support Analyst to join our team. As a Data Engineering Support Analyst, you will play a crucial role in ensuring the smooth operation and support of our data engineering. Your primary responsibility will be to provide monitoring, and technical assistance, troubleshoot issues, and...
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Data Engineer
2 months ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timeJob Description:We are seeking a skilled and motivated Data Engineering Support Analyst to join our team. As a Data Engineering Support Analyst, you will play a crucial role in ensuring the smooth operation and support of our data engineering. Your primary responsibility will be to provide monitoring, and technical assistance, troubleshoot issues, and...
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Devops Support Engineer
1 week ago
Hyderabad, India Spydra Full timePosition Summary: We are seeking highly skilled L1/L2 Support Engineers to join our dynamic team. The ideal candidate will have a robust understanding of Hyperledger Fabric, Kubernetes and Node.js environments, aiming to provide high-quality support and solutions for our innovative products.Key Responsibilities:1. Incident Management: Respond to and resolve...
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IT Support Engineer
7 days ago
Hyderabad, India Intellitech IQ Consultancy Full timeTitle -IT Support EngineerWork Location - HyderabadJob Type- FulltimeShifts- 5 days working, 24*7 Operations, Flexibility to support in US & UK shiftCTC-2.4 to 3.6 Lac per year -will be decided based on experience, skillset & client interview ( Please do not apply if your Salary expectation is more than the range mentioned here )Must Have Skills -Excellent...
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IT Support Engineer
7 days ago
Hyderabad, India Intellitech IQ Consultancy Full timeTitle -IT Support EngineerWork Location - HyderabadJob Type- FulltimeShifts- 5 days working, 24*7 Operations, Flexibility to support in US & UK shiftCTC-2.4 to 3.6 Lac per year -will be decided based on experience, skillset & client interview ( Please do not apply if your Salary expectation is more than the range mentioned here )Must Have Skills -Excellent...
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IT Support Engineer
7 days ago
hyderabad, India Intellitech IQ Consultancy Full timeTitle - IT Support EngineerWork Location - HyderabadJob Type - FulltimeShifts - 5 days working, 24*7 Operations, Flexibility to support in US & UK shiftCTC - 2.4 to 3.6 Lac per year - will be decided based on experience, skillset & client interview ( Please do not apply if your Salary expectation is more than the range mentioned here )Must Have...
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Support Engineer
2 months ago
Hyderabad, India SmartNet IT Solutions Full timeJob Description Support Engineer with good Communication skills and passion for technologies. You will be part of cross-functional support team and will meet / understand the product / customer requirements / customer issue. You will work on customer issues and provide quality support to the customer. Daily you will analyze the issues raised by the customer....
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Support Engineer
3 weeks ago
hyderabad, India SmartNet IT Solutions Full timeJob Description Support Engineer with good Communication skills and passion for technologies. You will be part of cross-functional support team and will meet / understand the product / customer requirements / customer issue. You will work on customer issues and provide quality support to the customer. Daily you will analyze the issues raised by the...