See more Collapse

L1/L2 Support Engineer

2 months ago

Hyderabad, India Spydra Full time

Position Summary: We are seeking highly skilled L1/L2 Support Engineers to join our dynamic team. The ideal candidate will have a robust understanding of Hyperledger Fabric, Kubernetes and Node.js environments, aiming to provide high-quality support and solutions for our innovative products.

Key Responsibilities:

  1. Incident Management: Respond to and resolve technical issues related to Kubernetes and Node.js, ensuring minimal downtime and excellent customer satisfaction.
  2. Problem Analysis: Diagnose complex system problems, collaborate with cross-functional teams, and implement long-term solutions.
  3. Knowledge Sharing: Create and maintain detailed documentation on system configurations, troubleshooting procedures, and FAQs for Kubernetes and Node.js applications.
  4. Continuous Learning: Stay abreast of the latest developments and trends in Kubernetes, Node.js, and related technologies to continuously improve service quality.
  5. Customer Interaction: Provide clear, concise, and proactive communication with customers during the problem resolution process.

Required Skills:

  • Proficient in Kubernetes cluster management, deployment, and troubleshooting.
  • Strong understanding of Node.js applications, including performance tuning and error logging.
  • Experience in incident and problem management in a fast-paced environment.
  • Excellent analytical and problem-solving skills.
  • Strong communication and customer service orientation.

Preferred Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Certifications in Kubernetes (CKA/CKAD) and/or Node.js.
  • Prior experience in a technical support role, preferably L1/L2.

We have other current jobs related to this field that you can find below

  • ITSM Support Specialist

    1 month ago

    hyderabad, India APN Consulting Full time

    APN Consulting has an immediate need for a direct client requirement: Job Title: ITSM Support Specialist (L1/L2)RemoteContract – 6-12 MonthsExperience: Minimum 2 -4 YearsPosition: 2Job Summary: We are seeking a dedicated and experienced ITSM Support Specialist to join our offshore team. The ideal candidate will have a strong background in L1 and L2...

  • ITSM Support Specialist

    4 weeks ago

    Hyderabad, India APN Consulting Full time

    APN Consulting has an immediate need for a direct client requirement:Job Title: ITSM Support Specialist (L1/L2)RemoteContract – 6-12 MonthsExperience: Minimum 2 -4 YearsPosition: 2 Job Summary: We are seeking a dedicated and experienced ITSM Support Specialist to join our offshore team. The ideal candidate will have a strong background in L1 and L2...

  • ITSM Support Specialist

    3 weeks ago

    Hyderabad, India APN Consulting Full time

    APN Consulting has an immediate need for a direct client requirement:Job Title: ITSM Support Specialist (L1/L2)RemoteContract – 6-12 MonthsExperience: Minimum 2 -4 YearsPosition: 2 Job Summary: We are seeking a dedicated and experienced ITSM Support Specialist to join our offshore team. The ideal candidate will have a strong background in L1 and L2...

  • L1 IT infra support

    3 days ago

    hyderabad, India Bridgesoft Full time

    Responsibilities: Monitoring the Infrastructure – CPU, Memory, Hard disk size, Log size and other vital server parameters on a regular schedule.Report the details of any performance issues on the Servers to the appropriate teams if beyond thresholds.Monitor the scheduled task on the system and ensure that the task has been successfully completed.If there...

  • L1 IT infra support

    3 days ago

    Hyderabad, India Bridgesoft Full time

    Responsibilities:Monitoring the Infrastructure – CPU, Memory, Hard disk size, Log size and other vital server parameters on a regular schedule.Report the details of any performance issues on the Servers to the appropriate teams if beyond thresholds.Monitor the scheduled task on the system and ensure that the task has been successfully completed.If there...

  • L1 IT infra support

    4 days ago

    hyderabad, India Bridgesoft Full time

    Responsibilities: Monitoring the Infrastructure – CPU, Memory, Hard disk size, Log size and other vital server parameters on a regular schedule. Report the details of any performance issues on the Servers to the appropriate teams if beyond thresholds. Monitor the scheduled task on the system and ensure that the task has been successfully completed. If...

  • Arcsight Tool Resource

    2 weeks ago

    Hyderabad, India Kudzu Infotech Full time

    **Key Responsibilities**: **Incident Resolution**: Provide second-level support for ArcSight-related incidents and service requests. Investigate and troubleshoot issues escalated from L1 support, ensuring timely resolution and mínimal impact on operations. **Problem Management**: Conduct root cause analysis for recurring issues and work towards long-term...

  • Support Engineer

    6 days ago

    Hyderabad, Telangana, India SmartNet IT Solutions Full time

    Job Description Support Engineer with good Communication skills and passion for technologies. You will be part of cross-functional support team and will meet / understand the product / customer requirements / customer issue. You will work on customer issues and provide quality support to the customer. Daily you will analyze the issues raised by the...

  • CloudOps and Linux Support Engineer

    3 weeks ago

    hyderabad, India Quess Corp Limited Full time

    Skill-setCloudOps and Linux Support EngineerNo. of positions1Exp. Range4-6 yearsPrimary SkillsL1/L2 Linux Admin with ITILExperience in Ubuntu, CestOS and Red HatExposure in VMWare, AWS and AzureShould know how to access cloud servers and patching change requestsShift TimingRotationalWorking Model ( WFH / WFO / Hybrid )HybridTargeted Lead time to...

  • CloudOps and Linux Support Engineer

    3 weeks ago

    hyderabad, India Quess Corp Limited Full time

    Skill-setCloudOps and Linux Support EngineerNo. of positions1Exp. Range4-6 yearsPrimary SkillsL1/L2 Linux Admin with ITILExperience in Ubuntu, CestOS and Red HatExposure in VMWare, AWS and AzureShould know how to access cloud servers and patching change requestsShift TimingRotationalWorking Model ( WFH / WFO / Hybrid )HybridTargeted Lead time to...

  • CloudOps and Linux Support Engineer

    5 days ago

    Hyderabad, Telangana, India Quess Corp Limited Full time

    Skill-set **CloudOps and Linux Support Engineer**No. of positions:- 1Exp. Range:- 4-6 yearsPrimary Skills:- L1/L2 Linux Admin with ITIL- Experience in Ubuntu, CestOS, and Red Hat- Exposure in VMWare, AWS, and Azure- Should know how to access cloud servers and patching change requestsShift Timing:- RotationalWorking Model ( WFH / WFO / Hybrid ):-...

  • ITSM Support Specialist

    5 days ago

    Hyderabad, Telangana, India APN Consulting Full time

    APN Consulting has an immediate need for a direct client requirement:Job Title: ITSM Support Specialist (L1/L2)RemoteContract – 6-12 MonthsExperience: Minimum 2 -4 YearsPosition: 2Job Summary:We are seeking a dedicated and experienced ITSM Support Specialist to join our offshore team. The ideal candidate will have a strong background in L1 and L2 support,...

  • CloudOps and Linux Support Engineer

    3 weeks ago

    Hyderabad, India Quess Corp Limited Full time

    Skill-setCloudOps and Linux Support EngineerNo. of positions1Exp. Range4-6 yearsPrimary SkillsL1/L2 Linux Admin with ITILExperience in Ubuntu, CestOS and Red HatExposure in VMWare, AWS and AzureShould know how to access cloud servers and patching change requests Shift TimingRotationalWorking Model ( WFH / WFO / Hybrid )HybridTargeted Lead time to...

  • CloudOps and Linux Support Engineer

    3 weeks ago

    Hyderabad, India Quess Corp Limited Full time

    Skill-setCloudOps and Linux Support EngineerNo. of positions1Exp. Range4-6 yearsPrimary SkillsL1/L2 Linux Admin with ITILExperience in Ubuntu, CestOS and Red HatExposure in VMWare, AWS and AzureShould know how to access cloud servers and patching change requests Shift TimingRotationalWorking Model ( WFH / WFO / Hybrid )HybridTargeted Lead time to...

  • CloudOps and Linux Support Engineer

    3 weeks ago

    hyderabad, India Quess Corp Limited Full time

    Skill-set CloudOps and Linux Support Engineer No. of positions 1 Exp. Range 4-6 years Primary Skills L1/L2 Linux Admin with ITIL Experience in Ubuntu, CestOS and Red Hat Exposure in VMWare, AWS and Azure Should know how to access cloud servers and patching change requests Shift Timing Rotational Working Model ( WFH / WFO / Hybrid ) Hybrid Targeted...

  • CloudOps and Linux Support Engineer

    3 weeks ago

    Hyderabad, India Quess Corp Limited Full time

    Skill-setCloudOps and Linux Support EngineerNo. of positions1Exp. Range4-6 yearsPrimary SkillsL1/L2 Linux Admin with ITILExperience in Ubuntu, CestOS and Red HatExposure in VMWare, AWS and AzureShould know how to access cloud servers and patching change requests Shift TimingRotationalWorking Model ( WFH / WFO / Hybrid )HybridTargeted Lead time to...

  • CloudOps and Linux Support Engineer

    3 weeks ago

    Hyderabad, India Quess Corp Limited Full time

    Skill-set CloudOps and Linux Support Engineer No. of positions 1 Exp. Range 4-6 years Primary Skills L1/L2 Linux Admin with ITIL Experience in Ubuntu, CestOS and Red Hat Exposure in VMWare, AWS and Azure Should know how to access cloud servers and patching change requests Shift Timing Rotational Working Model ( WFH / WFO / Hybrid ) Hybrid Targeted...

  • CloudOps and Linux Support Engineer

    3 weeks ago

    Hyderabad, India Quess Corp Limited Full time

    Skill-setCloudOps and Linux Support EngineerNo. of positions1Exp. Range4-6 yearsPrimary SkillsL1/L2 Linux Admin with ITILExperience in Ubuntu, CestOS and Red HatExposure in VMWare, AWS and AzureShould know how to access cloud servers and patching change requests Shift TimingRotationalWorking Model ( WFH / WFO / Hybrid )HybridTargeted Lead time to...

  • Lead Data Support Engineer

    4 weeks ago

    Hyderabad, India Inspire Brands Hyderabad Support Center Full time

    About Inspire:Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONIC Drive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia.About Inspire Brands Hyderabad Support Center:Inspire fosters a culture...

  • Lead Data Support Engineer

    4 weeks ago

    Hyderabad, India Inspire Brands Hyderabad Support Center Full time

    About Inspire:Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONIC Drive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia.About Inspire Brands Hyderabad Support Center:Inspire fosters a culture...