L1/L2 Support Engineer
1 month ago
Position Summary: We are seeking highly skilled L1/L2 Support Engineers to join our dynamic team. The ideal candidate will have a robust understanding of Hyperledger Fabric, Kubernetes and Node.js environments, aiming to provide high-quality support and solutions for our innovative products.
Key Responsibilities:
- Incident Management: Respond to and resolve technical issues related to Kubernetes and Node.js, ensuring minimal downtime and excellent customer satisfaction.
- Problem Analysis: Diagnose complex system problems, collaborate with cross-functional teams, and implement long-term solutions.
- Knowledge Sharing: Create and maintain detailed documentation on system configurations, troubleshooting procedures, and FAQs for Kubernetes and Node.js applications.
- Continuous Learning: Stay abreast of the latest developments and trends in Kubernetes, Node.js, and related technologies to continuously improve service quality.
- Customer Interaction: Provide clear, concise, and proactive communication with customers during the problem resolution process.
Required Skills:
- Proficient in Kubernetes cluster management, deployment, and troubleshooting.
- Strong understanding of Node.js applications, including performance tuning and error logging.
- Experience in incident and problem management in a fast-paced environment.
- Excellent analytical and problem-solving skills.
- Strong communication and customer service orientation.
Preferred Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Certifications in Kubernetes (CKA/CKAD) and/or Node.js.
- Prior experience in a technical support role, preferably L1/L2.
-
L1 and L2
1 month ago
Hyderabad, India Unusual Hire Full timeNOTE**:Certification mandatory** **Location - Mumbai & Hyderabad** **Salary - L1 - 6Lkhs to 6.5 Lkhs, L2 7.5Lkhs to 8Lkhs.** **Experience - (L1) 2-3 years, L2 4-5 years** **Notice Period - 0 - 15 days** **L1 JD : 24/7 **24/7 flexible to work, monitoring and analysis is first priority, no configuration is required for L1 **(Certification...
-
ITSM Support Specialist
6 days ago
Hyderabad, India APN Consulting Full timeAPN Consulting has an immediate need for a direct client requirement:Job Title: ITSM Support Specialist (L1/L2)RemoteContract – 6-12 MonthsExperience: Minimum 2 -4 YearsPosition: 2 Job Summary: We are seeking a dedicated and experienced ITSM Support Specialist to join our offshore team. The ideal candidate will have a strong background in L1 and L2...
-
ITSM Support Specialist
2 weeks ago
hyderabad, India APN Consulting Full timeAPN Consulting has an immediate need for a direct client requirement: Job Title: ITSM Support Specialist (L1/L2)RemoteContract – 6-12 MonthsExperience: Minimum 2 -4 YearsPosition: 2Job Summary: We are seeking a dedicated and experienced ITSM Support Specialist to join our offshore team. The ideal candidate will have a strong background in L1 and L2...
-
L1/L2 Support Engineer
1 month ago
Hyderabad, India Spydra Full timePosition Summary: We are seeking highly skilled L1/L2 Support Engineers to join our dynamic team. The ideal candidate will have a robust understanding of Hyperledger Fabric, Kubernetes and Node.js environments, aiming to provide high-quality support and solutions for our innovative products.Key Responsibilities:Incident Management: Respond to and resolve...
-
L1/L2 Support Engineer
1 month ago
Hyderabad, India Spydra Full timePosition Summary: We are seeking highly skilled L1/L2 Support Engineers to join our dynamic team. The ideal candidate will have a robust understanding of Hyperledger Fabric, Kubernetes and Node.js environments, aiming to provide high-quality support and solutions for our innovative products. Key Responsibilities: Incident Management: Respond to and...
-
Devops Support Engineer
2 weeks ago
Hyderabad, India Spydra Full timePosition Summary: We are seeking highly skilled L1/L2 Support Engineers to join our dynamic team. The ideal candidate will have a robust understanding of Hyperledger Fabric, Kubernetes and Node.js environments, aiming to provide high-quality support and solutions for our innovative products.Key Responsibilities:1. Incident Management: Respond to and resolve...
-
Lead Data Support Engineer
6 days ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire:Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONIC Drive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia.About Inspire Brands Hyderabad Support Center:Inspire fosters a culture...
-
Lead Data Support Engineer
6 days ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire:Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONIC Drive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia.About Inspire Brands Hyderabad Support Center:Inspire fosters a culture...
-
Lead Data Support Engineer
6 days ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire: Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONIC Drive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia. About Inspire Brands Hyderabad Support Center: Inspire fosters a...
-
Data Engineer
1 month ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timeJob Description:We are seeking a skilled and motivated Data Engineering Support Analyst to join our team. As a Data Engineering Support Analyst, you will play a crucial role in ensuring the smooth operation and support of our data engineering. Your primary responsibility will be to provide monitoring, and technical assistance, troubleshoot issues, and...
-
Data Engineer
1 month ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeJob Description:We are seeking a skilled and motivated Data Engineering Support Analyst to join our team. As a Data Engineering Support Analyst, you will play a crucial role in ensuring the smooth operation and support of our data engineering. Your primary responsibility will be to provide monitoring, and technical assistance, troubleshoot issues, and...
-
Data Engineer
2 months ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timeJob Description: We are seeking a skilled and motivated Data Engineering Support Analyst to join our team. As a Data Engineering Support Analyst, you will play a crucial role in ensuring the smooth operation and support of our data engineering. Your primary responsibility will be to provide monitoring, and technical assistance, troubleshoot issues, and...
-
Support Engineer
2 months ago
Hyderabad, India SmartNet IT Solutions Full timeJob Description Support Engineer with good Communication skills and passion for technologies. You will be part of cross-functional support team and will meet / understand the product / customer requirements / customer issue. You will work on customer issues and provide quality support to the customer. Daily you will analyze the issues raised by the customer....
-
Support Engineer
4 weeks ago
hyderabad, India SmartNet IT Solutions Full timeJob Description Support Engineer with good Communication skills and passion for technologies. You will be part of cross-functional support team and will meet / understand the product / customer requirements / customer issue. You will work on customer issues and provide quality support to the customer. Daily you will analyze the issues raised by the...
-
Data Engineer
2 months ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timeJob Description:We are seeking a skilled and motivated Data Engineering Support Analyst to join our team. As a Data Engineering Support Analyst, you will play a crucial role in ensuring the smooth operation and support of our data engineering. Your primary responsibility will be to provide monitoring, and technical assistance, troubleshoot issues, and...
-
IT Engineer
2 weeks ago
Hyderabad, India Veeva Systems Full timeThe RoleWe are currently seeking an IT Engineer based in Hyderabad/India who can provide excellent L1 and L2 IT end-user support for our colleagues as well as the technical environment across the APAC region. The eligible candidate must be resourceful, technical, cool under fire, and must love working in a dynamic, multinational environment. A high sense of...
-
L1 Support Engineer
4 weeks ago
Hyderabad, India Mouri Tech (P) Ltd Full timeJob Title : L1 Support Engineer/ IT Help Desk Exp : 2 to 5 YearsLocation : HyderabadJob Description :- Provide 24/7 on-call rotational support of critical business applications as scheduled and required - Good Knowledge on ticketing tools like ServiceNow- Service Desk and Remote Desktop support and deliver outstanding support by understanding user's...
-
L2 Production Support Engineer
4 weeks ago
Hyderabad, India ADVANSOFT Full timePosition : L2 Production SupportLocation : HyderabadExperience : 4+ Years Notice Period : 0-15daysL2 Job Description :Responsibilities :- Monitor the applications Health/Errors and raise incident if any threshold breaches. - Monitor the system metrics (CPU/Mem etc) and troubleshoot to restore the system. - 1st line of support for customer issue. - Analyze...
-
L2 Application Support Engineers
1 month ago
Hyderabad, India Clover Infotech Private Limited Full time:Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation.Responsibilities also include root cause analysis, management communication and client relationship management in partnership with infrastructure service support...
-
IT Engineer
3 weeks ago
Hyderabad, India Veeva Systems Remote Work Freelance Full timeThe Role We are currently seeking an IT Engineer based in Hyderabad/India who can provide excellent L1 and L2 IT end-user support for our colleagues as well as the technical environment across the APAC region. The eligible candidate must be resourceful, technical, cool under fire, and must love working in a dynamic, multinational environment. A high sense...