Quality Analyst

3 weeks ago

surat, India Simptra Technologies Pvt Ltd Full time
Job Description
We are looking for a Quality Analyst/Sr. Quality Analyst to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.
Requirements Responsibilities:
• Review and analyze system specifications
• Collaborate with QA Engineers to develop effective strategies and test plans.
• Execute test cases (manual or automated) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues • Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle.
Required Skills:
• Proven experience as a Quality Analyst or similar role
• Experience in project management and QA methodology
• Familiarity with Agile frameworks and regression testing is a plus
• Ability to document and troubleshoot errors
• Working knowledge of test management software and SQL
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organizational skills
Benefits • Good atmosphere at work and a comfortable working environment.
• Additional benefit of Group Health Insurance.
• Coverage for Self + Family (Spouse and up to 2 Children)
• Attractive Leave benefits like Maternity, Paternity Benefit, Vacation leave & Leave Encashment
• Reward & Recognition – Monthly, Quarterly, Half yearly & yearly.
• Loyalty benefits
• Employee referral program
Requirements
Overall Support: Communicate with customers and internal stakeholders with regards to support and maintenance incidents. Work closely with internalteams, clients, and their vendorsto Be part ofscheduled and preventive maintenance plans. Prepare internal and client response communication (email, chat etc.) templates. Keeping a record of client's quires. Provide Technical Support to Client: Assist customers in troubleshooting problems, diagnose issues with software installation and application, identify sources of the problem and offer solutions. Work closely with the development team to get the issues fixed. Assist with Software Design and Development: Keep involved in the creation of new software and work closely with software development teams to identify and resolve potential issues in the development stage. Analyze all aspects of the software and make suggestions throughout the development phase to avoid issues in the final product. Create Technical Documents and Manuals: Create & Updating self-help documents so client can try to fix problems themselves.

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