Customer Support

5 days ago

Noida, India Think Exam - A Ginger Webs Company Full time

Ginger Webs is a leading technology company in the assessment and testing

industry. We are driven by an ideology to make unique, easy to use and futuristic

applications. We are having a decade of experience in the assessment industry, the

OMR experience leverages the foundation of online assessment and helped us build a platform that can support large volume online assessment with ease. Ginger Webs

evaluate more than 1 million assessments in a month. The first company to develop

products for evaluating exams on paper, web, mobile and tablet devices. 

Ginger Webs is ISO 9001:2008 certified as well as ISO 9001:27001 certified. Ginger

Webs is capable of handling large concurrent users online. A network of 250 test

center associates in more than 100 cities. We have done extensive research and

development in the field of education and have more than 2000+ clients in India and

Abroad including premiere clientele like Aakash Educational Services, Made Easy,

ALLEN, DMRC, TOI and many more. 

Designation - Associate Customer Delight

1.

Prior working experience as a customer support executive.(3+years)

2.

Customer service orientation.

3.

Good communication skills.(Proficiency in English)

4.

Working knowledge of customer service software is an added advantage.

5.

Ability to think strategically.

6.

Advanced troubleshooting and multi-tasking skills.

7.

Advanced listening and verbal/written communication skills to understand customer's needs and ability to respond clearly and concisely.

8.

Must be a graduate (Technical degree is preferable)

9.

Good knowledge of MS Office.

10.

Open to travel when needed.

Note:

Work from office, Sector 58, Noida

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