Sales Engineer | Valves Division

2 weeks ago

faridabad, India Metaval Global Full time
Company Description
Metaval Global is a family-owned engineering organization with state-of-the-art manufacturing plants in India, UAE, and an assembly unit in Australia. With over 55+ years of experience, we provide top-quality pipeline products worldwide. Our four divisions valves, flow measurement, instrumentation, forging and casting offer a diverse range of products, including flow measurement, valves & actuators, manifolds, and instrumentation & control. We cater to industries such as Oil & Gas, Energy, Power, Pulp & Paper, Chemical, Petrochemical, Sugar, Fertilizer, Dairy, Food Processing, Mining & Mineral, Water & Wastewater.
Role Description
-Costings and Quotations:
Analyze customer requirements and specifications to determine the appropriate valve solutions.
Prepare accurate cost estimates based on materials, labor, and overhead costs.
Generate detailed and competitive quotations tailored to customer needs and budget constraints.
Collaborate with the engineering team to ensure technical feasibility and optimal pricing.
-Order Management:
Receive, review, and process customer purchase orders efficiently and accurately.
Coordinate with production and procurement teams to ensure timely fulfillment of orders.
Monitor order status and proactively communicate updates to customers regarding delivery schedules and any potential delays.
Address customer inquiries and concerns regarding orders promptly and professionally.
-Technical Support:
Serve as a technical resource for customers, providing guidance and recommendations on valve selection, installation, and operation.
Collaborate with the engineering team to resolve technical issues and provide innovative solutions to meet customer requirements.
Conduct product presentations and technical training sessions for customers as needed.
Qualifications
Sales Engineering and Sales skills
Experience in providing technical support
Excellent English communication skills
Customer service skills
Strong problem-solving and analytical skills
Ability to work independently and in a team
Knowledge of pipeline products and related industries is a plus
Bachelor's degree in Mechanical Engineering or related field

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