System Administrator 3-IT

1 day ago

Noida, India Oracle Full time

Seeking an SCCM Administrator to run 24×7 operations for Windows server patching and software deployment. You’ll maintain SCCM health across clients/servers/DPs, set up and troubleshoot MP/DP infrastructure and agent issues, plan upgrades and changes under strict change control, and drive compliance reporting (SQL). The role includes creating MSI/3rd-party packages, leveraging PowerShell, producing monthly patch metrics, coordinating configuration management through the product lifecycle, working with Microsoft/vendor support, mentoring admins, and collaborating across teams—on a night/weekend shift rotation. Operate in a 24×7 shift model; support nights/weekends. Deploy monthly security patches and out-of-band releases to Windows servers. Set up, deploy, and troubleshoot SCCM MP/DP servers and resolve agent deployment/health issues. Maintain SCCM environment health (clients, servers, distribution points). Lead and plan SCCM upgrades/changes following established change control. Coordinate & implement configuration management across the product lifecycle. Produce monthly patching reports; build SQL-based operational/compliance reporting. Create/update SCCM documentation and provide metrics to stakeholders. Build MSI and 3rd-party software packages; create collections and update packages for Microsoft bulletins/hotfixes. Use PowerShell for automation and administration (desirable). Provide deep-dive troubleshooting; engage Microsoft/vendors on platform issues. Follow ITSM processes (change/incident/request/problem). Collect, analyze, and report operational data to meet compliance standards. Collaborate with cross-functional teams; deliver quality customer service. Mentor and train SCCM administrators; help manage team objectives and project tasks. Stay current on hardware/software advances; handle conflicting priorities; flexible for off-hours work. Perform other duties as assigned by Technical Support leadership. Career Level - IC3

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