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Salesforce Business Head

2 months ago

Pune HO, India Leading IT Consulting Firm Full time

Job Title: Salesforce Business HeadLocation: Pune, Baner, IndiaWe are seeking a dynamic and experienced Salesforce Business Head to lead our Salesforce practice. The ideal candidate will have over 18 years of experience in pre-sales, consulting, designing, and delivering complex CRM projects using cloud-based enterprise solutions, particularly Salesforce. This role is crucial for driving our Salesforce and MuleSoft practices, managing P& L, and ensuring the successful delivery of key strategic accounts.Key Responsibilities: Leadership & Practice Building: Lead and build the Salesforce and MuleSoft practice from scratch. Manage quarterly an yearly targets and P& L. Develop new practices and capabilities within Salesforce, Comms Cloud, and MuleSoft. Sales & Pre-Sales: Lead and co-lead sales pursuits ranging from $500K to USD 25M. Oversee pre-sales activities Manage partnerships with Salesforce, MuleSoft, etc Project Management: Deliver large-scale digital transformation projects using the Salesforce multi-cloud suite. Ensure successful project delivery of all key strategic accounts. Engage in project financials, scope, time, cost, quality, and risk management. Client Engagement & Delivery: Handle client roles such as Pre-Sales Lead, Client Partner, and Engagement Director. Implement Salesforce solutions for various industries including Financial Services, Telecom, Consumer Goods, and more.Key Skills & Knowledge: Salesforce leadership in sales, presales, consulting, and delivery. Expertise in Salesforce products including Sales, Service, Marketing Cloud, SFI Comms Cloud (Velocity), Einstein, and Salesforce CPQ. Project management skills with a focus on digital transformation and business process improvement. Experience in agile and iterative methodologies. Strong leadership, communication, collaboration, and team-building skills. In-depth knowledge of various industry verticals such as banking, telecom, health insurance, and more.