Salesforce Business Head

3 months ago

Pune, India Leading IT Consulting Firm Full time

Job Title: Salesforce Business Head

Location: Pune, Baner, India


We are seeking a dynamic and experienced Salesforce Business Head to lead our Salesforce practice. The ideal candidate will have over 18 years of experience in pre-sales, consulting, designing, and delivering complex CRM projects using cloud-based enterprise solutions, particularly Salesforce. This role is crucial for driving our Salesforce and MuleSoft practices, managing P&L, and ensuring the successful delivery of key strategic accounts.


Key Responsibilities:

- Leadership & Practice Building:

- Lead and build the Salesforce and MuleSoft practice from scratch.

- Manage quarterly an yearly targets and P&L.

- Develop new practices and capabilities within Salesforce, Comms Cloud, and MuleSoft.

- Sales & Pre-Sales:

- Lead and co-lead sales pursuits ranging from $500K to USD 25M.

- Oversee pre-sales activities

- Manage partnerships with Salesforce, MuleSoft, etc

- Project Management:

- Deliver large-scale digital transformation projects using the Salesforce multi-cloud suite.

- Ensure successful project delivery of all key strategic accounts.

- Engage in project financials, scope, time, cost, quality, and risk management.


- Client Engagement & Delivery:

- Handle client roles such as Pre-Sales Lead, Client Partner, and Engagement Director.

- Implement Salesforce solutions for various industries including Financial Services, Telecom, Consumer Goods, and more.



Key Skills & Knowledge:

- Salesforce leadership in sales, presales, consulting, and delivery.

- Expertise in Salesforce products including Sales, Service, Marketing Cloud, SFI Comms Cloud (Velocity), Einstein, and Salesforce CPQ.

- Project management skills with a focus on digital transformation and business process improvement.

- Experience in agile and iterative methodologies.

- Strong leadership, communication, collaboration, and team-building skills.

- In-depth knowledge of various industry verticals such as banking, telecom, health insurance, and more.

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