Collections Analyst

21 hours ago

Bengaluru, India NetApp Full time

Job Summary

We are looking for an energetic, inquisitive, and experienced resource for the position of collections analyst for our finance team in Bangalore.  Our ideal candidate is a motivated problem-solver who can collaborate and communicate effectively with accuracy and an eye for detail.

Job Responsibilities

  • Manage collections for NetApp accounts/ portfolios and send statement of accounts
  • Review customer aging report and follow-up on payments for outstanding invoices/ accelerate cash collections
  • Follow-up with customers on missing remittances and provide details to cash applications team
  • Work with internal as well as external teams to resolve disputes resulting in payment delays
  • Use the collections tolls effectively. Update collections activities in the system, collection notes, promises, problems and disputes
  • Work on ad hoc requests from external as well as internal teams

Provide back-up for team members in case they are out of office and handle queries related to their portfolios

Job Requirements

  • English Language skills are required for written and verbal communications
  • Knowledge of Accounts Receivable and collections
  • Minimum of 2 Years B2B collections experience
  • Ability to work independently, but also collaborate effectively with team members to reach team targets and goals
  • Problem solving, critical thinking skills and adhere to timelines
  • Ability to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks, and information
  • Intermediate skills in Microsoft Word, Excel, and Outlook
  • Good email and phone etiquettes
  • Experienced with Oracle 11i, R12 applications
  • Excellent organization and time management skills
  • Willing to work a 2-11 IST shift

Education

  • Bachelors Degree with minimum 2 years of experience.

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