ITC Collection Analyst

Job Description

Kenvue Is Currently Recruiting For a

ITC Collection Analyst

What We Do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S and BAND-AID that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage and have brilliant opportunities waiting for you Join us in shaping our futureand yours. For more information, click here.

Role Reports To

Regional Senior Manager I2C EMEA

Location:

Asia Pacific, India, Karnataka, Bangalore

Work Location:

Hybrid

What You Will Do

Kenvue is currently recruiting for:

ITC Collection Analyst

This position reports into ITC lead Portugal, supporting for Portugal and is based at Bangalore, India.

Who we are

At Kenvue, we believe there is extraordinary power in everyday care. Built onover a century of heritage and propelled forward by science, our iconic brandsincluding NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S and BAND-AID are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers hearts and homes.

What will you do

The ITC Collection Analyst is responsible for control and monitor on collection management process to ensure that the performance will be meet with KPI, and support for regional/global project if necessary.

Key Responsibilities

- Managing the collection function and follow-up outstanding balances of customers accounts.
- Timely tracking, act and follow up on collections, claims, and dispute resolving process to resolution owners.
- Proactively identify, rectify and follow-up errors and resolve complex or critical process issues which go beyond AR team member's capabilities. Supports any queries, issues or escalation raised.
- Account reconciliation, researching and resolving disputes and deductions that would otherwise delay or prevent payment of accounts receivable.
- Follow up on unidentified and unapplied cash receipt in collaboration with the cash application team /customers as per defined procedures.
- Assist in the generation and preparation of monthly/quarterly reports in local and regional level
- Develop, build, and enhance relationships with stakeholders including and not limited to customers, cash application team, commercial team, BUF, customer service team, tax, etc.
- Assist in audit and legal compliance as required both internal and external audit.
- Focus on driving stable AR management to enable to have strong cashflows.
- Has the leadership skills to take lead in the discussion of accounts handled during BS review with various stakeholders.
- Perform other work-related duties as assigned such as ad hoc requests/projectsand continuous improvement activities.

Required Qualifications

- Excellent command of Portuguese ( spoken and written) at native-level fluency and also fluency in English
- Bachelor's Degree of Accountancy or any business course
- Should have at least minimum of 2-3 years professional work experience in AR Collections preferably in a large multinational corporation or BPO company.
- Excellent communication skills both oral and written with good communication skills with various stakeholders.
- Proficient in Microsoft Office Excel, Powerpoint and ERP SAP System.
- Should have continuous improvement mindset.
- Prioritization skill and task management
- Strong analytical skills with problem solving skills to manage with difficult situations using own judgment and sense of initiative.
- Flexible, hardworking, team-player and can work under pressure and with minimum supervision.
- Strong time management and commitment
- Has leadership skills and has critical thinking.

What's in it for you

- Competitive Benefit Package
- Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More
- Learning & Development Opportunities
- Employee Resource Groups
- This list could vary based on location/region

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.

For further information, and to apply, please visit our website via the Apply button below.