Credit and Collection Sr Analyst

1 week ago

Bengaluru, Karnataka, India Vontier Full time ₹ 4,00,000 - ₹ 8,00,000 per year

This role will be primarily responsible for invoice submissions through AP portals and manual email after the invoice is created. This person will also support communication of rejected or disputed invoices through email or shared tracking methods, pulling invoice copies as well as contributing to ongoing efforts to streamline processes. Reporting data for KPI metrics to improve payment cycles of our customers will be a key part of this role.

Supporting daily cash applications for 5 companies in multiple ERP systems. Work schedule 3PM-11PM IST (5:30AM – 1:30PM EST)Ensuring collection strategies are followed for assigned accounts. Dispute resolution for customers that requires working across multiple departments internally and externally.

Supporting refund processes by identifying overpayments, gathering required approvals and submitting documents to create vendor accounts and refunds. Updating collection activities on weekly KPI metrics

Following the NA AR and Credit team credit policies and processes to ensure standardization and controls are effective.Provide support for credit reviews by gathering information from client trade references and pulling credit reports for credit analyst to review.WHO YOU ARE (QUALIFICIATIONS)Background in cash applications and collections and data entry ideally focused on dispute resolution.Basic working knowledge of MS office applications: Outlook, TEAMS, excel

Strong communication capabilities

Ability to build strong trusted relationships.Time management and prioritization skills

Excellent telephone manner, with strong written and oral communication skills

Is adaptable and able to respond to business needs in a fast-paced environment.Focus on continuous improvement of supported processes

Is a self-starter who can work independently and as part of a team.Is pragmatic, analytically minded and a logical thinker.Able to adapt a 'firm but fair' approach.

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