E-Commerce Assistance Manager
5 days ago
Job Title: Assistant Manager – E-Commerce
About Us : Khanal Foods Pvt. Ltd. is a fast-growing player in the FMCG space, excelling in e-commerce and quick
commerce platforms. We are seeking a proactive and results-oriented Assistant Manager – E-Commerce to lead our operations and drive our growth across major marketplaces like Amazon, Flipkart, and other B2C platforms.
Roles & Responsibilities:
As an Assistant Manager – E-Commerce, your key responsibilities will include:
1. Marketplace Operations & Strategies:
o Develop and implement strategies to optimize performance across platforms like Amazon, Flipkart, and others.
o Manage product listings, pricing strategies, and ensure catalog accuracy and compliance with platform guidelines.
o Stay updated on algorithm changes, trends, and platform-specific opportunities to maintain a competitive edge.
2. Sales & Advertising Management:
o Plan and execute marketing campaigns and advertising strategies on platforms (e.g., Amazon Ads, Flipkart Ads).
o Monitor and analyze campaign performance, ensuring ROI and customer acquisition targets are met.
o Drive B2C sales through targeted promotions, deals, and seasonal offers.
3. Inventory & Supply Chain Management:
o Oversee inventory planning, ensuring stock availability while minimizing overstocking/understocking risks.
o Collaborate with the supply chain team to optimize delivery timelines and reduce order discrepancies.
4. Analytics & Performance Tracking:
o Track sales performance, unit economics, and profit & loss statements for e-commerce platforms.
o Conduct market analysis and competitor benchmarking to identify trends and opportunities.
o Provide actionable insights to improve product rankings, conversion rates, and customer engagement.
5. Team Leadership & Collaboration:
o Coordinate with cross-functional teams including marketing, supply chain, and vendors to ensure seamless operations.
o Mentor and guide junior team members, fostering a high-performance culture.
6. Customer Experience Enhancement:
o Develop strategies to improve customer satisfaction, address feedback, and build brand loyalty on marketplaces.
o Monitor ratings, reviews, and service metrics, taking corrective actions where needed.
What We’re Looking For:
Basic Qualifications:
Bachelor’s Degree in Business, Economics, Marketing, or related field.
3+ years of experience in managing e-commerce platforms like Amazon, Flipkart, or similar.
Strong knowledge of B2C sales, digital marketing, and advertising strategies for marketplaces.
Expertise in inventory management, pricing strategies, and financial performance analysis.
Preferred Skills & Traits:
Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, or equivalent platforms.
Proven track record of scaling sales and optimizing operations on marketplaces.
Analytical mindset with proficiency in tools like Excel, Google Analytics, or other reporting platforms.
Ability to thrive in a fast-paced environment and adapt to evolving priorities.
Excellent communication, team management, and stakeholder coordination skills.
Why Join Us?
Lead and contribute to the growth of a dynamic e-commerce portfolio.
Work with a team that values innovation, creativity, and results.
Incredible and fast-paced growth opportunities.
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