e-commerce Executive
4 days ago
Mandatory Requirements:
Fluency in Arabic & English: Strong written and verbal communication skills in both Arabic and English are mandatory.
Basic Amazon Experience: Familiarity with Amazon Seller Central and Vendor Central platforms
Communication Skills: Ability to interact with sellers, vendors, and internal teams effectively, ensuring clear and professional communication in both languages.
Fundamental knowledge on (preferred):
Account Management: Support Amazon sellers and vendors using Amazon Seller Central and Vendor Central platforms. Assist with account setup, maintenance, and troubleshooting.
Product Listings & Optimization: Assist in creation, optimization and manage product listings, ensuring they comply with Amazon's policies and guidelines.
Order Management: Assist in processing orders, tracking shipments, and resolving any fulfillment or order-related issues.
Customer Support: Assist with seller/vendor inquiries in both Arabic and English, providing timely and effective solutions to product and order-related issues.
Performance Monitoring: Assist with monitoring account health metrics (such as performance score, account health, etc.) and ensure compliance with Amazon’s policies and best practices.
Problem Resolution: Assist in identifying and resolve issues related to Amazon seller/vendor accounts, including payment problems, listing suppression and other operational issues.
Preferred Qualifications:
Experience in e-commerce, particularly on Amazon Seller or Vendor platforms.
Knowledge of Amazon’s policies and best practices.
Understanding of digital marketing, SEO, and product listing optimization.
Why Join Us:
Opportunity to work in a dynamic and fast-growing e-commerce environment.
Be part of a diverse and collaborative team.
Professional growth and learning opportunities.
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