Customer Support

Description: - Answer incoming customer phone calls and take appropriate action for each call - Maintain customer satisfaction ratings based on explicit criteria set forth by the company - Attend mandatory training sessions to stay updated on product or company policy changes - Use company policies to determine if there can be an immediate resolution to a...

**Responsibilities:)** - Answering phones and explaining the products offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to the...

**Responsibilities:)** - Answering phones and explaining the products offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to the...

Managing the customer support department’s day-to-day functions. - Responding to escalated customer support issues. - Implementing customer support processes to enhance customer satisfaction. - Formulating and revising customer support policies and promote their implementation. - Informing the team of all new information related to products, procedures,...

Job DescriptionJob Title: Customer Support RepresentativeSummary:We are seeking a Customer Support Representative to join our team and provide exceptional support to our valued customers. The ideal candidate will have excellent communication skills, a passion for helping people, and a dedication to resolving customer inquiries efficiently. As a Customer...

DescriptionCustomer Support Advocate (1 year contract) Harmonic is the industry leading solution for the transformation for video, cable and media companies, with smarter, faster, and simpler video streaming and broadband services. We are at the forefront of industry innovations, with simplified streaming using the cloud or software as a service, or...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support **Responsibilities** - Managing a team of representatives offering customer support - Overseeing the customer service process - Resolving customer complaints brought to your...

**Location**: Okhla ( Delhi) **Responsibilities** - Building and maintaining relationships with key customers. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Monitoring the work of individual representatives and of the team. - Conducting quality assurance surveys with customers and providing feedback...

Job DetailsJob Type : Full TimeRole : ExperiencedMin Salary : 20 LakhMax Salary : 34 LakhExperience : 5 to 10 YrsLocality : BangaloreEligibility : Masters / Post GraduationCompany : Retail CompanyCategory : RetailNote: This is a requirement for one of the Workassist Hiring PartnerRole DescriptionThis is a full-time on-site role located in Bengaluru for a...

Job DetailsJob Type : Full TimeRole : ExperiencedMin Salary : 20 LakhMax Salary : 34 LakhExperience : 5 to 10 YrsLocality : BangaloreEligibility : Masters / Post GraduationCompany : Retail CompanyCategory : RetailNote: This is a requirement for one of the Workassist Hiring PartnerRole DescriptionThis is a full-time on-site role located in Bengaluru for a...

**Responsibilities**: - Help the customer on live interactive phone calls to resolve issues questions. - Lead the customer initiative from the support process acting as the primary customer liaison/point of contact. - Answer incoming customer support calls, evaluate issues, and prioritize incoming requests for assistance from users experiencing problems...

**Experience** - 0-2 years **Qualification** -12th or Graduate **Process** - **We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...

**Lenskart Customer Support - Escalation** **Responsibilities** - **Be the frontline defender,** monitoring social media channels for customer concerns. - **Ditch the script,** creatively resolve escalated issues and de-escalate tense situations. - **Become a detective,** gather information, identify root causes, and collaborate with internal teams for...

**Responsibilities** - Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Manage customer expectations of response time, issue resolution and quality support - Generate report on need basis - Technical Support **Technical Skills** Basic knowledge...

Job DescriptionWe are currently seeking motivated individuals fluent in Vietnamese and English to join our team as Customer Support Representatives. This role involves handling inbound calls, emails, and tickets to provide timely and effective assistance to customers.Proficiency in one or more additional languages such as Mandarin, Cantonese, Thai, etc., is...

Job DescriptionRole: Customer Support-1198Estimated Duration: 6+ monthsLocation: Phoenix, AZ (Remote)Position DescriptionThe Customer Support Specialist plays a pivotal role in ensuring seamless customer interactions. This position involves providing exceptional front desk support, handling customer inquiries, and serving as a key point of contact for...

Job Description – Customer Support Executive• Serve as the point of contact for customers enquiries via phone, email, chat.• Respond promptly and professionally to customer inquiries, concerns, and complaints.• Identify and troubleshoot customer issues, providing accurate and timely solutions.• Timely escalate complex problems to the appropriate...

Customer support teams successfully assist customers with questions or problems, then those customers are likely to be happy and do business again with the organization. Satisfied customers may also choose to leave positive reviews or tell friends and family about an organization with good customer service and support, which can bring in more customers to an...

Job DescriptionAre you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Customer Support Engineer to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer Support to...

The Bugcrowd Support Team is looking for a talented and motivated Support Engineer to join our team - working in a unique and thriving marketplace that simultaneously works with both B2B clients (Tesla, Atlassian, Intercom, etc.) and our ever-growing base of freelance Security Hackers.Reporting to the Manager of Bugcrowd Support, you will be the initial...