Customer Support

2 weeks ago


Delhi Delhi, India zecruiters jobconnect pvt ltd Full time

Description:

- Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated

Preference:
6 DAYS A WEEK

9 - 6 p.m

**Salary**: ₹180,000.00 - ₹200,000.00 per year

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 2 years (required)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Delhi, Delhi (preferred)

Ability to Relocate:

- Delhi, Delhi: Relocate before starting work (preferred)

Work Location: In person

**Speak with the employer**

+91 8655879828


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