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Delivery Leader
4 months ago
The RoleJoin Kyndryl as an Application Consultant and become a catalyst for innovation and transformation. In this role, you'll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, you'll collaborate with a diverse range of industries, tailoring cutting-edge solutions to meet each customer's unique needs.As a trusted advisor, you'll forge strong relationships with our customers, gaining deep insights into their business objectives and long-term aspirations. Armed with this understanding, you'll provide expert guidance on how technology can be leveraged to propel them towards unprecedented success. From aligning processes to technology to developing and deploying bespoke solutions, you'll be the visionary architect behind their digital transformation journey. Your expertise in application development and deployment best practices will ensure seamless integration and optimized performance.In this role, your impact will be immense. You'll conduct thorough needs assessments, uncovering the requirements for new applications or upgrades to existing ones, and document these specifications with utmost precision using cutting-edge Business Analysis (BA) methodologies. Whether it's crafting comprehensive use cases, tracing requirements meticulously, or visualizing process flows, your attention to detail will be unmatched.Drawing upon your exceptional analytical prowess, you'll gather requirements from stakeholders and masterfully translate them into functional and nonfunctional specifications. As the driving force behind our customers' application modernization endeavors, you'll guide them through every step of the process, ensuring their systems are future-proofed and optimized for success. Your expertise will also come into play as you assist customers in selecting and customizing the perfect packaged solutions to fulfill their unique business needs.Collaboration will be your cornerstone as you work closely with application architects and development staff to bring your visions to life. Your keen eye for detail will shine as you analyze requirements, meticulously plan design and implementation work, all while adhering to time, cost, and quality targets. You'll consult with customers on compatibility challenges, such as hardware and operating system considerations, data conversion processes, and training requirements, offering them holistic solutions that align seamlessly with their budgets.In this fast-paced environment, you'll have the exhilarating responsibility of helping customers choose between multiple applications, including packaged solutions. Your sharp insights and discerning judgement will empower them to make informed decisions that drive their organizations towards unprecedented heights.Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology.Your Future at KyndrylAs an Application Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
Who You AreYou’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.R
equired Professional and Technical Expertise :min experience of > 10 years in managing Banking applications for India customersExperience of projects and support in the space of Core Banking solutions (Infosys-Finacle) in Retail & Corporate Banking implementation and Commercial/Retail Lending Solutions, Payments, Microfinance, Data Migration and Systems integrationLead, Own and Manage a team of analysts to support Banking applications, system integration and reconciliation supportbe the escalation point for the customer and ensure that service provision meets both SLAs & expectations.Establish and develop long-term customer commitment through maintaining strong customer satisfaction.Be seen by the client as a trusted advisor.Develop positive relationships and regular contact with key client stakeholders at senior/board level.Oversee day to day delivery of the services provided to the clientTechnical Key skills/experience.Very good hands-on knowledge of Finacle Technology.Strong understanding of Banking Products, Process, Investment Banking Systems and Financial Services.Should be able to manage the severity situation using his technical experience.Experienced in database, query languages and testing automation.Preferred Professional and Technical Expertise :Job QualificationsYour Role and Responsibilities :Provide Technical direction and executive delivery oversight for clients.Executive point of contact for Programs being run at clients, and responsible for client satisfaction, based on overall delivery milestones.Provide the necessary direction and management of the Account Team, identifying and implementing any development needs as required.Work closely with the Client team in the Technology Services and meet the contractual deliverables of application managed services.
Being YouDiversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
