Delivery Executive

3 weeks ago


Mumbai, India Planto Meals Full time

Should be good route knowlege
- Handle more than 50 riders
- Riders Onboarding
- Leading last mile deliveries of all across in Mumbai ( Multiple pickup points ).
- Communication and reporting skills
- Assist the Home Delivery & Carts Manager in meeting or exceeding the P&L objectives
- Ensuring the Service Desk and Desktop Support teams are actioning requests for technical assistance as per Service Level Agreements
- Ensuring that the highest standards of customer service are maintained by the teams at all times
- Acting as an escalation point for any escalated technical queries
- Monitoring and reporting on the performance of teams against Service Level Agreements
- Ensuring the ongoing mentoring and professional development of staff through regular performance reviews and training
- Provision of technical support to our Executive business group
- Coordinating continuous improvement initiatives throughout the Service Delivery team and

Qualifications for delivery team leader
- Produces outstanding results both professionally and personally by being proactive and committed
- Uses technical / job knowledge and experience, incorporating functional skills and broad based business knowledge, to meet and exceed job requirements / customer expectations
- Significant experience and success in leading benefits and/or outsourcing engagements

**Salary**: ₹250,000.00 - ₹280,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)
- Marathi (required)
- Hindi (required)

Work Location: In person


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