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Service Delivery Specialist

2 months ago


Mumbai, India Unified Data-Tech Solutions Pvt. Ltd. Full time
We're Hiring: Service Delivery Manager at Unified Data Tech

Hello,

Fam

Are you someone who loves managing teams, ensuring smooth operations, and delivering top-notch service? If you’ve got a knack for handling complex IT environments and leading support and operations teams, we want to hear from youUnified , a leading IT System Integration company in Mumbai, is looking for an experienced

Service Delivery Manager

to join our growing team. We’re on a mission to transform IT

Operations with the power of AI, and we need a passionate leader to manage our support and operations teams across all technology domains.

What You’ll Be Doing:Overseeing the day-to-day operations of our support and operations teams across various technology domains.Ensuring top-quality service delivery to our clients and maintaining high standards of customer satisfaction.Collaborating with cross-functional teams to streamline processes and improve service efficiency.Managing team performance, setting objectives, and driving a culture of continuous improvement.Working closely with stakeholders to align on business goals and ensure we’re exceeding expectations.What We’re Looking For:8 -10 years of experience in service delivery management, IT operations, or related roles.Strong leadership and people management skills—someone who can motivate and lead from the frontSolid understanding of IT Infrastructure, service management, and support processes.Excellent communication and problem-solving skills.A proactive and strategic thinker who’s always looking for ways to improve and innovate.What’s in It for You:Competitive salary and benefits that recognize your hard work.A chance to work with cutting-edge technology and be part of the AI revolution in IT Operations.A supportive work environment that fosters growth, collaboration, and innovation.Opportunities for professional development and career advancement.If you’re ready to take on a new challenge and be part of a dynamic team that’s driving the future of IT Operations, we’d love to hear from youApply Now:

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