Customer Service Delivery Executive
6 days ago
As a Service Delivery Specialist at Airtel, you will be responsible for delivering network projects within the defined project management/service delivery process. This includes meeting assigned revenue targets, managing customer and internal stakeholders, and ensuring timely and accurate invoicing.
Key Responsibilities:
- Meet assigned revenue targets
- Manage customer and internal stakeholders
- Ensure timely and accurate invoicing
- Perform SIP and repeat fault reduction
- Ensure SLA adherence, fault management, config and capacity management, and partner management
- Technical Expertise:
- Cisco routers and switches
- MPLS or IP VPN project implementation
- Lease lines, RF, IPLC circuits, and SDH equipment
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Customer Service Delivery Manager
1 week ago
Mumbai, Maharashtra, India Airtel Full timeJob SummaryAirport service delivery manager is responsible for the delivery of network services as per the defined project management/service delivery process, within the agreed-upon scope and timeline with the customer. This role involves meeting assigned revenue targets, managing customer and internal stakeholders during the project execution cycle, and...
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Service Delivery Manager
4 weeks ago
Mumbai, Maharashtra, India Confluent, Inc Full timeAbout the Role:We are seeking an experienced Engagement Manager to join our team at Confluent, Inc. As an Engagement Manager, you will play a critical role in helping organizations navigate significant business and technological transformation associated with adopting a streaming platform.Key Responsibilities:Drive success with Confluent Professional...
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Service Delivery Manager
4 weeks ago
Mumbai, Maharashtra, India ElementSkill Full timeService Manager Job DescriptionJob Summary: We are seeking a highly skilled Service Manager to join our team at ElementSkill. The successful candidate will be responsible for ensuring the efficient and effective delivery of our services.Key Responsibilities:Work closely with Service Owners, Process Owners, external partners, and peers to deliver integrated...
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Senior Service Delivery Manager
6 days ago
Mumbai, Maharashtra, India Ericsson Full timeDescriptionEricsson is seeking an experienced Senior Service Delivery Manager to join our team. As a key member of our organization, you will be responsible for managing the delivery of services to our customers. This role involves aligning with and understanding our Service Delivery Processes, Models, Tools, and Strategies. You will also be responsible for...
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Head of Service Delivery
4 weeks ago
Mumbai, Maharashtra, India Ericsson Full timeAbout this Opportunity:Ericsson is seeking a skilled Service Delivery Line Manager to join our team. As a key member of our organization, you will play a vital role in supporting service sales and ensuring the effective allocation of our team's resources. This dynamic role requires a strong understanding of our Service Delivery Processes, Models, Tools, and...
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Senior Manager of Service Delivery
4 weeks ago
Mumbai, Maharashtra, India Tagit Full timeJob SummaryTagit Philippines, Inc. is seeking a seasoned professional to lead our service delivery team. As Head of Delivery, you will be responsible for managing and evolving our service delivery, policies, processes, and profitability to ensure timely and high-quality delivery to our customers.Key ResponsibilitiesManage a team of offshore delivery...
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Head of Service Delivery
3 weeks ago
Mumbai, Maharashtra, India Ericsson Full timeAbout this OpportunityEricsson is seeking a skilled Service Delivery Manager to join our team. As a key member of our organization, you will play a vital role in supporting service sales directly or indirectly through the allocation of our team's resources.Key ResponsibilitiesImplement Performance Management to ensure understanding and adherence to...
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Customer Delivery Architect
3 weeks ago
Mumbai, Maharashtra, India Cisco Full timeJob SummaryWe are seeking a highly skilled Customer Delivery Architect to join our team at Cisco. As a key member of our Customer Experience (CX) organization, you will play a critical role in driving customer technology transitions and influencing solution architectures and services.Key ResponsibilitiesTranslate business requirements into solution design...
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Customer Service Manager
6 days ago
Mumbai, Maharashtra, India Tesloye Consultancy services Full timeCustomer Service Executive Job DescriptionAt Tesloye Consultancy services, we're seeking a skilled Customer Service Executive to join our team. This role is responsible for leading a team of representatives, overseeing the customer service process, and resolving customer complaints.Team Leadership: Manage a team of customer support representatives, providing...
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Customer Delivery Architect
4 weeks ago
Mumbai, Maharashtra, India Cisco Full timeJob DescriptionJob SummaryWe are seeking a highly skilled Customer Delivery Architect to join our team at Cisco. As a key member of our Customer Experience (CX) organization, you will be responsible for driving customer technology transitions, influencing solution architectures, and delivering exceptional customer experiences.Key ResponsibilitiesTranslate...
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SAP Service Delivery Manager
3 weeks ago
Mumbai, Maharashtra, India Invenio Business Solutions Full timeAbout Invenio Business Solutions:We are a leading global SAP solutions provider serving the public sector and offering specialist skills in media and entertainment. Our team brings deep expertise combined with advanced technologies to enable organizations to modernize and run at the speed of today's business.Role - SAP Service Delivery ManagerThis role will...
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Customer Delivery Architect
2 weeks ago
Mumbai, Maharashtra, India Cisco Full timeJob SummaryCisco is seeking a highly skilled Customer Delivery Architect to join our team. As a key member of our Customer Experience organization, you will be responsible for driving customer technology transitions and influencing solution architectures and services.Key ResponsibilitiesTranslate business requirements into solution designDrive customer...
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Service Delivery Specialist
4 weeks ago
Mumbai, Maharashtra, India 5100 Kyndryl Solutions Private Limited Full timeService Coordinator Job DescriptionAt 5100 Kyndryl Solutions Private Limited, we're always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.The RoleWe're seeking a skilled Service Coordinator to join our team. As a Service Coordinator,...
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Customer Service Director
6 days ago
Mumbai, Maharashtra, India Oswaj chemicals Full timeCustomer Service Executive Job DescriptionOswaj chemicals seeks a highly skilled Customer Service Executive to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Coordinate with the sales team to ensure seamless customer interactions.Manage and...
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Service Delivery Manager
1 week ago
Mumbai, Maharashtra, India Saaki Argus & Averil Consulting Full timeAbout UsAt Saaki Argus & Averil Consulting, we are seeking a highly skilled Service Delivery Manager to join our team. The successful candidate will be responsible for generating leads and enquiries, negotiating with customers, and ensuring timely order processing. Key responsibilities include identifying potential OEM customers, analyzing customer needs,...
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Service Delivery Specialist
4 weeks ago
Mumbai, Maharashtra, India IPC Systems, Inc Full timeJob Title: Service Delivery SpecialistIPC Systems, Inc is seeking a highly skilled Service Delivery Specialist to join our team. As a Service Delivery Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting for complex issues related...
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Service Delivery Expert
1 week ago
Mumbai, Maharashtra, India IPC Systems, Inc Full timeService Delivery ExpertIPC Systems, Inc is seeking a highly skilled Service Delivery Expert to join our team. As a Service Delivery Expert, you will be responsible for ensuring the smooth delivery of our services to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and in-person visits.Identify and resolve technical...
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Service Delivery Expert
6 days ago
Mumbai, Maharashtra, India Cover-More Full timeJob Role: Service Delivery Expert At Cover-More, we're on a mission to deliver exceptional service to our customers. As a Service Delivery Expert, you'll be at the forefront of this journey, managing incidents and service requests with precision and care. Key Responsibilities:You'll provide first-line investigation and diagnosis to resolve technical issues...
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IT Service Delivery Manager
4 weeks ago
Mumbai, Maharashtra, India M&G Full timeIT Service Delivery LeadThe IT Service Delivery Lead plays a pivotal role in ensuring seamless collaboration between internal and external teams, overseeing the end-to-end IT service delivery process, and managing a team of IT professionals. This position requires a proactive approach to identifying potential risks, leading efforts to mitigate them, and...
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Customer Service Director
3 weeks ago
Mumbai, Maharashtra, India Titan Jet Care Service Limited Full timeJob OverviewWe are seeking a seasoned Customer Service Manager to lead our customer service team and drive exceptional customer experiences.Key ResponsibilitiesDevelop and implement customer service strategies to enhance customer satisfaction and loyalty.Lead a team of customer service agents to provide timely and effective resolutions to customer...