▷ [15h Left] Department Manager

1 month ago


Panjim, India Shoppers Stop Full time
JOB DESCRIPTION

Role: Department Manager

Reporting To: Unit Head

People Reporting To DM: Customer Care Associates

Qualification: Graduate/MBA/PGDBM

Experience: Min.1 year Managerial experience

Salary: Upto 400000 p.a

Key Deliverables

Achievement of Budgeted Plan

- Works out action plans/tactics to match requirement

Competition mapping

- Identifies parameters to track competition- Builds resources and databases of information on an ongoing basis by networking- Creates an index and updates it

Inventory Management

- Does process mapping for movement of stocks from receiving bay to floor- Initiates stock-takes as per the agreed and laid down procedure- Ensures effective displays with the objective of achieving greater number of stock turns- Plans for perpetual inventory

Customer care/customer service

- Ensures customers are guided to enable them to avail of value added services like gift-wrapping, alterations, exchanges & other conveniences- Sets up processes/initiates plans to build for moments of magic, avoid customer complaints & grievances

Customer feedback

- Sets up mechanism for recording of verbal complaints / suggestions- Ensures collation of data on customer complaints / suggestions and circulates it to relevant people- Ensures in service recovery within agreed time-line (72 hours)- Ensures customers queries are addressed and complaints / grievances are resolved (I.e. moments of misery are converted into moments of magic)

Manpower availability

- Anticipates shifts in customer entry pattern and directs supervisors to schedule CCA availability accordingly

Floor presentation

- Understands the Visual Merchandising plan and customer buying process and translates the VM plan to match local needs and as per stock availability- Communicates the above to supervisors

Arrangement of stock in space allocated as per plan

- Creates display plan of merchandise for his sections on the basis of underlying principles- Communicates the display plan and the underlying principles to the supervisors for the purpose of execution

Analysis and reporting

- Analyzes available data, identifies causes and suggests solutions- Identifies all reports that need to be generated with frequency, schedules and identifies sources of information- Ensures compliance

Shrinkage control

- Identifies most pilfered products and common methods of pilferage
  • Department Manager

    3 weeks ago


    Panjim, India Shoppers Stop Full time

    JOB DESCRIPTION Role: Department Manager Reporting To: Unit Head People Reporting To DM: Customer Care Associates Qualification: Graduate/MBA/PGDBM Experience: Min.1 year Managerial experience Salary: Upto 400000 p.a Key Deliverables Achievement of Budgeted Plan Works out action plans/tactics to match requirement Competition mapping Identifies parameters...

  • Steward

    2 months ago


    Panjim, India Sodexo India Full time

    -         Previous food handling experience in a corporate environment  -         To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc.) -         Attend briefing before start of shift and debriefing at the end of shift -         Check the menu and note special...

  • Steward

    1 week ago


    Panjim, India Sodexo India Full time

    -         Previous food handling experience in a corporate environment  -         To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc.) -         Attend briefing before start of shift and debriefing at the end of shift -         Check the menu and note special...


  • Panjim, India Pengu Inventive Full time

    Job Title: Inbound Sales Executive - Furniture Sales- Location: Panaji Goa, India- Department: Sales- Reports To: Sales ManagerJob Summary:As an Inbound Sales Executive at Pengu Inventive Pvt Ltd, you will play a pivotal role in driving our sales efforts for our range of Space Saving Furniture products. You will be responsible for engaging with leads through...

  • Relationship Manager

    4 weeks ago


    Panjim, Goa, India timesjobs Full time

    JOB DETAILSStay in touch with Clients to monitor their satisfaction levels in the execution of projects and liaise with other departments in dealing with execution related issues /hurdlesKeep Clients updated of new Designs, and Add on Products and generate interest in them to pursue themCoordinate with Sales team for making Sales Presentations to clients...

  • Finance Manager

    3 weeks ago


    Panjim, India Webware.ai Full time

    Company DescriptionWebware is a dynamic and rapidly growing digital marketing automation platform that has established itself as a leader in North American market with a strong support team based out of Goa, India. We are seeking an experienced Accounts Manager with a minimum of 12-15 years of expertise in managing financial operations for high-growth...

  • Assistant Manager

    2 weeks ago


    Panjim, India Molbio Diagnostics - India Full time

    Roles & Responsibilities 1) In this role he/she will be responsible to work on the SAP and Cost. 2) Work with Team to identify challenges and contribute to provide deliverables by refining, analysing, and structuring relevant data. Test hypotheses to validate the root cause of business or technical issues and enable solution development under SAP. 3) Perform...

  • Finance Manager

    3 weeks ago


    Panjim, India Webware.ai Full time

    Company DescriptionWebware is a dynamic and rapidly growing digital marketing automation platform that has established itself as a leader in North American market with a strong support team based out of Goa, India. We are seeking an experienced Accounts Manager with a minimum of 12-15 years of expertise in managing financial operations for high-growth...


  • Panjim, India Appxigo Media Full time

    Company DescriptionAppxigo Media is a leading mobile ad tech company based in Panaji. Our mission is to empower businesses by creating a next-generation platform for advertisers to reach and convert their audiences on mobile. We specialize in performance-based campaigns and branding campaigns, providing high-quality traffic for app developers to promote...


  • Panjim, India Webware.ai Full time

    Company DescriptionWebware is a dynamic and rapidly growing digital marketing automation platform that has established itself as a leader in North American market with a strong support team based out of Goa, India. We are seeking an experienced Accounts Manager with a minimum of 12-15 years of expertise in managing financial operations for high-growth...


  • Panjim, India NOVOTEL Full time

    Job DescriptionJob DescriptionPrime Function:Assist the Assistant Engineer Manager and Duty Engineer  in the day to day activities of the operations and maintenance / repair of all engineering related plants, equipment, building services, general installations work carried out by the Engineering Department.To control and check all the equipment related to...


  • Panjim, Goa, India DoubleTree by Hilton Goa - Panaji Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...


  • Panjim, Goa, India Hilton Full time

    A Group, Conference, and Events (GCE) Sales Manager manages the Groups, Conference and Events Sales office and the on-property Reservations Team to convert customer enquiries into confirmed sales effectively.Responsibilities:Maximise all Group, Conference, and Event revenue opportunitiesReview business plans, identify gaps, and ensure proactive efforts to...


  • Panjim, Goa, India Hilton Full time

    A Group, Conference, and Events (GCE) Sales Manager manages the Groups, Conference and Events Sales office and the on-property Reservations Team to convert customer enquiries into confirmed sales effectively.Responsibilities:Maximise all Group, Conference, and Event revenue opportunitiesReview business plans, identify gaps, and ensure proactive efforts to...


  • Panjim, India Kotak Securities Full time

    Responsibilities- Responsible for new client acquisition, building new relationships and deepening relationships with the existing clients- Will be responsible for primarily selling Equity based investment products.- Responsible for identifying customer needs, assessing their risk appetite and providing them investment options.- Responsible for achieving...

  • Relationship Manager

    4 weeks ago


    Panjim/ Panaji, India timesjobs Full time

    JOB DETAILS1.Stay in touch with Clients to monitor their satisfaction levels in the execution of projects and liaise with other departments in dealing with execution related issues /hurdles2.Keep Clients updated of new Designs, and Add on Products and generate interest in them to pursue them3.Coordinate with Sales team for making Sales Presentations to...


  • Panjim, India Right Advisors Private Limited Full time

    Greetings!Further to our discussion please find the attached details for your ready reference:-Job Description- (5 Hotel Projects is mandatory so if you have exp in 5 star hotel then apply))Job Tittle- Purchase Manager-Hotel businessExperience- 15-25 yearsBudget- 25 LPA Max (no negotiation)Job Location- Goa.- Implement sound purchasing policies, systems and...


  • Panjim, India NOVOTEL Full time

    Job DescriptionAssist in  the day-to-day operation of the department to ensure service standards are followedMaintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is metMonitor labor costs while ensuring effective scheduling and department productivityAddress guest concerns and react quickly;...


  • Panjim, India NOVOTEL Full time

    Job DescriptionTo plan, control, coordinate and participate in the training of the employees of the organization.Ensure that training develops skills, enhances productivity and quality of work.Establish orientation, training, developing and evaluating systems for the employees.To design, develop, plan, administrate and implement an effective and systematic...

  • Security Executive

    1 month ago


    Panjim, India NOVOTEL Full time

    Job DescriptionOversee day-to-day security operations within the Hotel Premises.Implement and enforce security policies, procedures, and protocols.Conduct regular security patrols to identify and address potential risks.Develop and implement crisis management and emergency response plans.Coordinate with local authorities, emergency services, and relevant...