Guest Service Associate

Found in: Talent IN C2 - 1 week ago


Panjim, India NOVOTEL Full time
Job Description

  • Assist in  the day-to-day operation of the department to ensure service standards are followed
  • Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
  • Monitor labor costs while ensuring effective scheduling and department productivity
  • Address guest concerns and react quickly; logging and notifying proper departments as required
  • Report necessary maintenance items
  • Ability to prioritize and organize work assignments; delegate work.

Qualifications

Your experience and skills include:
Warm and caring personality; previous housekeeping experience is an asset
Ability to anticipate and focus attention on guest needs, being professional and welcoming
Excellent organizational skills and time management




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