Assistant Front Office Manager

20 hours ago


Pune, India ivy aspire consulting Full time
  • Roles & Responsibilities
  • Supervise front desk staff and ensure exceptional service delivery.
  • Monitor and improve front office operations for efficiency.
  • Handle guest check-ins, check-outs, and reservations professionally.
  • Resolve customer inquiries and complaints in a timely manner.
  • Train and mentor front desk employees to enhance performance.
  • Ensure compliance with hotel/office policies and safety regulations.
  • Maintain accurate records of guest interactions, payments, and reports.
  • Coordinate with housekeeping and maintenance for seamless operations.
  • Implement strategies to enhance guest satisfaction and brand reputation.
  • Manage schedules, task assignments, and performance evaluations for front desk staff.

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person



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