ERP Implementation Associate – EdTech Systems

4 weeks ago

Bengaluru, Karnataka, India IFIM Institutions Full time
Job Summary:We are seeking a motivated and detail-oriented ERP Implementation Associate to oversee and manage the successful rollout of education-focused software systems. The role requires hands-on experience in the implementation and support of ERP systems in academic institutions, including Learning Management Systems (LMS), Student Information Systems (SIS), and Accreditation Management modules. The ideal candidate should understand the academic lifecycle and work collaboratively with stakeholders including teaching, non-teaching staff, and students.Key Responsibilities:1. ERP Implementation & Configuration
•Manage end-to-end implementation of education ERP modules such as:oKos (Admissions, Enrollment, Academics, Exams)oLMS (Course Management, Assessments, Content Delivery)oAccreditation & Compliance ModulesoHR & Payroll, Finance, and Inventory Modules as applicable
•Configure workflows, roles, access controls, reports, and dashboards for different user categories.
•Customize and map academic processes to ERP modules (e.g., academic calendars, grading systems and etc).2. Client Coordination & Training
•Act as the primary point of contact for assigned institutions during ERP rollout.
•Conduct training sessions and workshops for stakeholders including:oFaculty – on LMS, Attendance, AssessmentsoAdmin Staff – on SIS, HR, Finance modulesoStudents – on portals, mobile apps, and online access
•Document client requirements and perform gap analysis for process improvements.3. Support & Issue Resolution
•Provide first-line support during implementation and post-go-live.
•Coordinate with technical teams for bug fixes, customizations, and updates.
•Maintain detailed logs of client issues and track resolution progress.4. Data Management & Migration
•Assist with data collection, cleansing, and migration from legacy systems to the new platform.
•Verify data integrity and ensure compliance with institutional data policies.5. Process Documentation & Reporting
•Maintain detailed implementation documentation (SOPs, user manuals, training guides).
•Generate project progress reports, user feedback, and post-implementation reviews.Key Skills & Competencies:Technical Skills
•Understanding of ERP platforms, especially in the education domain
•Familiarity with LMS platforms (e.g., Moodle, Canvas)Functional Knowledge
•Education sector workflows and academic lifecycle:oAdmissions → Course Management → Exams → Results → Graduation
•HR, Payroll, Finance basics in educational institutionsSoft Skills
•Strong communication and interpersonal skills
•Analytical thinking and problem-solving ability
•Attention to detail and process orientation
•Patience and user-focused mindset for dealing with diverse educational stakeholdersPreferred Industry Experience:
•EdTech Companies
•Educational Institutions (Universities/Colleges)
•ERP/Software Implementation FirmsPackage & Benefits:
•Competitive Salary (based on experience)
•Travel Allowance / Reimbursements (If applicable)
•Access to Professional Development Tools

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