Process trainer
4 weeks ago
Company Overview
Delphic Jobs is a consumer services company based in Bangalore, Karnataka, India. With a team of 201-500 employees, we are committed to providing outstanding services to our customers. Our company website is
Job Overview
We are hiring a Process Trainer to join our team at Delphic Jobs. As a Process Trainer, you will be responsible for designing and delivering training programs for our employees to ensure their knowledge and skills meet the requirements of their roles. This is a full-time position based in Bengaluru, Karnataka, India, and suitable for candidates with 1 to 3 years of experience in process training.
Qualifications and Skills
- Bachelor's degree in a related field
- 1 to 3 years of experience in process training
- Strong knowledge of training methodologies and adult learning principles
- Excellent communication and presentation skills
- Ability to design and develop training materials
- Proficient in using training software and tools
- Strong analytical and problem-solving skills
- Ability to work effectively in a team and independently
- Attention to detail and organizational skills
Roles and Responsibilities
- Design and deliver training programs for new hires and existing employees on processes, systems, and soft skills
- Assess training needs through surveys, interviews, and other forms of feedback
- Develop training materials such as presentations, handbooks, and learning aids
- Deliver engaging and interactive training sessions using a variety of instructional techniques
- Monitor and evaluate the effectiveness of training programs and make necessary improvements
- Collaborate with stakeholders to identify and address training gaps
- Provide ongoing coaching and support to employees to ensure continuous improvement
- Stay up-to-date with industry trends and best practices in process training
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