Manager I, Training

4 weeks ago


bangalore, India Concentrix Full time
Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

  • Handle all training and related responsibilities for the account
  • Handle a team of trainers and aligned TTLs
  • Maintain all training related reports and documentation for aligned LoBs
  • Responsible for grooming, upskilling and development of trainers and TTLs
  • Contribute to process improvement through initiatives, projects and ideation
  • Contribute to org level initiatives and programs

Key skills & knowledge:

  • Must have relevant experience of 7+ years
  • Managing teams of Trainers and aligned TTLs
  • Strong presentation, reporting and analysis skills
  • Handling process and refresher trainings across large accounts
  • Good logistics and co-ordination skills
  • Client and internal stakeholder management
  • Ability to think out of the box to arrive at appropriate solutions

Educational Qualification: Graduate or Postgraduate

Disclaimer:-

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

Location:

IND Bangalore - 2nd Floor Divyasree Towers Bannerghatta Main Road

Language Requirements:

Time Type:

Full time


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