Product Trainer

4 weeks ago

bangalore, India Tejas Networks Full time

About Tejas Networks

Tejas Networks is an R&D-driven organization focused on being at the forefront of technological advancements in the field of telecommunications. With an R&D team comprising of more than 50% of the organization strength, we have continued to invest in the development of new product capabilities. Our products span across carrier-grade OTN/DWDM, xPON based fiber broadband, wireless broadband, Ethernet switching and routing and more. HW and SW are fully designed, manufactured and developed in India…a true pioneer of “Make in India” initiative.

Tejas is one of the leading innovators in India’s ICT sector with over 349 patents and a large repository of 280+ semiconductor IPs. Tejas is actively contributing to global 5G standards through its work in India’s telecom standards organization (TSDSI). All this has been done with an energetic & dedicated team of engineers, for whom no problem is unsolvable.


What will you do at Tejas?

Product Engineering team owns:

  • Platform and software validation for the entire product portfolio
  • Automation Framework Development for the entire product portfolio
  • Develop and deliver customer documentation and training solutions
  • Compliance with technical certifications like TL9000, TSEC etc.

Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks.


Seeking a Technical/Product Trainer for Fixed and Wireless Network solutions for Tejas Networks. This position requires an understanding of telecom carrier and enterprise networks, industry challenges, and market trends, both at a business and technology level. The ideal candidate will be an active and resourceful trainer who understand the customer needs, work with different product, engineering, and technology teams, and channel partners to translate technical features of telecom and networking solutions into training material for Wireless Technologies, LTE, 5G, AI, and IoT.


Requirements:

· Knowledge of and experience in networking and telecommunications area, radio technology, and LTE/5G specifications

· Knowledge of radio network solutions including HW and SW architecture

· Ability to work and learn independently, mentor, lead, and support training team members

· Well-familiarized with creating multimedia presentations or training materials.

· Create setup in lab as per customer deployment scenarios and perform testing

· Willing to travel and train customers on site

· Excellent oral and written communication skills and strong interpersonal skills

· Ability to work under pressure and adapt quickly to changes in priorities, projects, and processes

· Strong analytical skills and the ability to understand and communicate complex technical concepts

· Prepare training scripts and ability to provide video based training programs


Job profile:

  • Experience: 1 to 4 yrs
  • Attend planning meetings to understand new training requests, create or follow training delivery plan in accordance with training request
  • Interface with Product Training manager/lead, testing, and design teams to come up with training strategy
  • Interact with the product, engineering, and documentation teams to create internal and customer training materials
  • Manage the training delivery, ensure quality, and manage the client/customer relationship after the training
  • Support the creation and roll-out of the Learning & Development roadmap that helps the business to scale and our employees to grow
  • Design and develop learning solutions and programs.
  • Manage curriculum portfolio to ensure accurate training materials and assessments
  • Preparing training scripts and ability to provide video based training programs would be an added advantage

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