Quality Analyst

Job Title: Quality Analyst – Voice Process (BPO)Location: MangaloreShifts: Rotational Shift including night shiftsEmployment Type: Full-TimeJob Summary:We are seeking a detail-oriented and analytical Quality Analyst to join our BPO team, focusingon voice process operations. The ideal candidate will be responsible for monitoring,evaluating, and improving...

Prefer : Immediate JoinersJob Summary:We are seeking a detail-oriented and analytical Quality Analyst to join our BPO team, focusing on voice process operations. The ideal candidate will be responsible for monitoring, evaluating, and improving the quality of calls handled by our agents to ensure customer satisfaction, adherence to process standards, and...

Responsibilities:* Conduct call audits, analyze quality, calibrate calls, monitor performance.* Ensure compliance with quality standards through regular audits.* Collaborate with teams on improvement initiatives.Office cab/shuttleProvident fund

Role: Track Wise ExpertWe are seeking an experienced Track Wise Expert to lead the end-to-end design and implementation of scalable, compliant, and high-performance enterprise quality management system. The ideal candidate will bring strong expertise in solution architecture, design and system integrationWork Type: RemoteLocation: Offshore (India)Start date:...

We're expanding our team and searching for talented professionals eager to drive change within the rapidly growing field of Field Service Management (FSM). At Wello Solutions, you'll be associated with a dedicated team of experts committed to delivering top-tier services for Wello FSM solutions. This role offers the chance to significantly impact our...

Job Preview: Analyst ( For TVC )Role : Back OfficeDesignation: AnalystWork Location: MangaloreShift: 9 hours per day, with shift changes every monthRole Overview:As a BackOffice Support Analyst, you have to check the documents sent by customers to see if the documents belong to any ongoing case or any ongoing issue. If yes, index it to the case and send to...

Job Preview: Wireless Technical Support / Customer Support / App SupportRole: Wireless Technical Support / Customer Support / App SupportDesignation: AnalystWork Location: MangaloreShift: 9 hours per day, with fixed shift and 2 days week off.Role Overview:The Wireless Technical Support / Customer Support / App Support Analyst plays a critical role in...

A Little About UsUniCourt is a leader in making court data more accessible and useful with our Legal Data as a Service (LDaaS). We provide real-time access to court data through our APIs and online app for business development and intelligence, litigation analytics, litigation tracking, case research, investigations, background checks, due diligence,...

We have training requirement for one of our Corporate clientMode offlineTOC availableTravel and Accommodation availableCommercials 1.80 lacs per monthAgile Scrum , CommunicationBusiness Analyst , SDLC, Basic of DevopsIntelligent App Dev (. Net) , Open Source quality Intelligance, Automated Independent Validation System - Playwright (T7 A), Intelligent...

About the Business:Tata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group specializing in manufacturing precision components. A wholly owned subsidiary of Tata Sons Pvt. Ltd., TEPL is building India’s first AI-enabled, state-of-the-art Semiconductor Foundry. This facility will produce chips for applications such as Power...