OPs Manager

A Little About Us

UniCourt is a leader in making court data more accessible and useful with our Legal Data as a Service (LDaaS). We provide real-time access to court data through our APIs and online app for business development and intelligence, litigation analytics, litigation tracking, case research, investigations, background checks, due diligence, compliance, underwriting, machine learning models, and process automation.

We provide access to court data from state and federal courts to a diverse list of clients, including Fortune 500 companies and AmLaw firms and industries such as legal, insurance, finance, investigations, government, education, nonprofits, and consumers.

UniCourt is a legal technology company focused on using technology to unlock the potential of legal data. We are based in both California and Mangalore, India and our team includes legal professionals, data scientists, physicists, computer engineers, and sales and marketing, professionals.

About the Job

We are looking for a highly organized and collaborative Legal Data Team Manager to lead our team of Legal Analysts in India. This is a critical leadership role responsible for ensuring the smooth day-to-day operations of our legal analyst team while maintaining strong alignment with UniCourt's engineering, product, and business objectives.

You will oversee the prioritization of incoming requests, performance management, and serve as the key liaison across departments. Your work will directly impact our product delivery and the quality of our legal data services.

Our company creates some of the world's most cutting-edge software solutions in the legal industry. We solve difficult problems, work on innovative technology, and build world-class platforms for people and enterprises to interact with court records and other public data sets. With some of the best minds in the industry, we're one of the most sought-after learning and career destinations in the world of legal tech. If you're looking to work at a company with opportunities to forge your career path in technology, UniCourt is the right place for you. Our customers range from individuals who interact with court records a few hours in a month to enterprise clients who spend several hours every day on our SaaS platform.

Duties & Responsibilities

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• Manage, mentor, and support a team of Legal Analysts, building a culture of performance, collaboration, and continuous learning.
• Set team objectives and measure performance through key metrics to ensure timely, high-quality outputs.

• Prioritize tasks across multiple workstreams, balancing long-term strategic goals with immediate operational needs.

• Act as the bridge between the legal analyst team and other departments, including Engineering, Product, and Business.

• Participate in planning and coordination meetings to translate business and technical requirements into actionable tasks for the legal team.
• Ensure team insights and legal data priorities are well-integrated into UniCourt's product development lifecycle.
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• Create and manage systems to track task assignments, request queues, and project milestones.
• Oversee workload distribution across the team, reallocating resources as needed to meet deadlines.
• Escalate challenges or unresolved issues to leadership or relevant subject-matter experts.
• Identify areas for process improvement to increase operational efficiency and reduce manual overhead.
• Collaborate with internal stakeholders to enhance legal workflows and optimize tooling used for legal data operations.

Qualifications

• Bachelor's degree from a recognized Indian university is required.

Required Skills

• 8+ years of experience, which should include 3+ years managing teams for data labelling or annotation. Experience in LegalTech, LPOs, or high-growth technology companies is a plus.
• Demonstrated ability to manage complex, cross-functional projects and balance competing priorities.
• Excellent communication and interpersonal skills to collaborate effectively with engineers, product managers, and business stakeholders.
• Hands-on experience with project management tools such as Jira, Productboard, Asana, or similar.