Quality Analyst

UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent.AI, Voice of Customer, and automatic QA. Our outcome-based model prioritizes...

Job Title: Quality Analyst – Voice Process (BPO)Location: MangaloreShifts: Rotational Shift including night shiftsEmployment Type: Full-TimeJob Summary:We are seeking a detail-oriented and analytical Quality Analyst to join our BPO team, focusingon voice process operations. The ideal candidate will be responsible for monitoring,evaluating, and improving...

Prefer : Immediate JoinersJob Summary:We are seeking a detail-oriented and analytical Quality Analyst to join our BPO team, focusing on voice process operations. The ideal candidate will be responsible for monitoring, evaluating, and improving the quality of calls handled by our agents to ensure customer satisfaction, adherence to process standards, and...

Job Preview: Wireless Technical Support / Customer Support / App SupportRole: Wireless Technical Support / Customer Support / App SupportDesignation: AnalystWork Location: MangaloreShift: 9 hours per day, with fixed shift and 2 days week off.Role OverviewThe Wireless Technical Support / Customer Support / App Support Analyst plays a critical role in...

About the RoleWe are looking for a highly skilled Senior Talent Acquisition Specialist – IT to drive bulk hiring initiatives for technology roles across multiple business units. The ideal candidate will have extensive experience in IT recruitment, handling high-volume hiring drives, and managing stakeholders while ensuring top-quality talent acquisition in...

JOB DESCRIPTION Job Role: Analyst QA/QC Job Role ID: SECTION I: BASIC INFORMATION ABOUT THE JOB ROLE Job Role Variant: Analyst QA/QC Manager Job Position: Chemist Job Position ID: Value Stream: Asset Operations Job Family: Quality Management Sub-Job Family: QA/QC Grade/Level: Location: SECTION II: PURPOSE OF THE ROLE To carryout analysis of process, product,...

Experience:Minimum of 3 to 5 years in customer service industry in technical support area.Roles & Responsibilities:Provides application support with focus on ETL, SQL and data modeling Recognizes both basic and advanced problems, conducts research, provides resolutions, and follows up with customers as needed, escalating more complex cases to the appropriate...

Job Role: Lab Officer- TermOpsJob Role ID: SECTION I: BASIC INFORMATION ABOUT THE JOB ROLEOutlines the count of employees reporting and financial and geographic scope of the roleJob Role Variant: Analyst QA/QCManager Job Position: ChemistJob Position ID: Value Stream: Asset OperationsQuality Management: Sub-Job FamilySECTION II: PURPOSE OF THE ROLEA two to...

Job Description: Data Architect (Azure / GCP/ Databricks)About Us:Niveus Solutions is a dynamic and innovative organization dedicated to leveraging data to drive business growth and decision-making. We are seeking a highly skilled Senior Data Architect to join our team and play a pivotal role in designing, building, and maintaining robust data platforms on...

About The TeamProduct Management in Meesho closely resembles our rocketship growth. Because we obsess over understanding customer behaviour, we've been able to carve out an e-commerce niche in Tier 2/3/4 towns in Bharat. Our business growth is testimony to a singular focus on how we think of 'product' for our unique customers - ones that have barely shopped...