Quality Analyst

Job Title: Quality Analyst – Voice Process (BPO)Location: MangaloreShifts: Rotational Shift including night shiftsEmployment Type: Full-TimeJob Summary:We are seeking a detail-oriented and analytical Quality Analyst to join our BPO team, focusingon voice process operations. The ideal candidate will be responsible for monitoring,evaluating, and improving...

Prefer : Immediate JoinersJob Summary:We are seeking a detail-oriented and analytical Quality Analyst to join our BPO team, focusing on voice process operations. The ideal candidate will be responsible for monitoring, evaluating, and improving the quality of calls handled by our agents to ensure customer satisfaction, adherence to process standards, and...

Key Responsibilities:Collect, clean, and organize raw data from multiple sources.Analyze large datasets to identify trends, patterns, and business insights.Create dashboards, reports, and visualizations to support decision-making.Work with cross-functional teams (marketing, sales, operations, finance) to provide data-driven solutions.Interpret data and...

Company DescriptionAt , we believe the ocean holds the key to a more sustainable future. Our journey blends science, technology, and a passion for the ocean through our research unit GENIX and AI-powered technology unit OCEAN REX. By focusing on quality, sustainability, and forward-thinking, we are creating real solutions for healthier oceans, better...

Job DescriptionAre you passionate about bridging business needs and technology outcomes? Join our Business Analysis team at 7EDGE and play a pivotal role in delivering projects with clarity, alignment, and impact.7EDGE is a Digital Product Engineering Company based in Bengaluru, India. Our core expertise lies in crafting modern applications with cloud-native...

Job Preview: Wireless Technical Support / Customer Support / App SupportRole: Wireless Technical Support / Customer Support / App SupportDesignation: AnalystWork Location: MangaloreShift: 9 hours per day, with fixed shift and 2 days week off.Role Overview:The Wireless Technical Support / Customer Support / App Support Analyst plays a critical role in...

Job Preview: Analyst ( For TVC )Role : Back OfficeDesignation: AnalystWork Location: MangaloreShift: 9 hours per day, with shift changes every monthRole Overview:As a BackOffice Support Analyst, you have to check the documents sent by customers to see if the documents belong to any ongoing case or any ongoing issue. If yes, index it to the case and send to...

Job Preview: Wireless Technical Support / Customer Support / App SupportRole: Wireless Technical Support / Customer Support / App SupportDesignation: AnalystWork Location: MangaloreShift: 9 hours per day, with fixed shift and 2 days week off.Role OverviewThe Wireless Technical Support / Customer Support / App Support Analyst plays a critical role in...

Job DescriptionJob Role:Analyst QA/QCJob Role IDSECTION I: BASIC INFORMATION ABOUT THE JOB ROLEJob Role Variant:Analyst QA/QCManager Job Position:ChemistJob Position IDValue Stream:Asset OperationsJob Family:Quality ManagementSub-Job Family:QA/QCGrade/LevelLocation:SECTION II: PURPOSE OF THE ROLETo carryout analysis of process, product, and other samples by...

JOB DESCRIPTION Job Role: Analyst QA/QC Job Role ID: SECTION I: BASIC INFORMATION ABOUT THE JOB ROLE Job Role Variant: Analyst QA/QC Manager Job Position: Chemist Job Position ID: Value Stream: Asset Operations Job Family: Quality Management Sub-Job Family: QA/QC Grade/Level: Location: SECTION II: PURPOSE OF THE ROLE To carryout analysis of process, product,...